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Busy?
Posted: Thu Jan 26, 2017 1:01 pm
by Moltke71
After combat, the game seems to hang with the "busy" note on the upper right/ I'm running Win 7. I attach my DxDiag.
RE: Busy?
Posted: Thu Jan 26, 2017 1:09 pm
by zakblood
log says xp, not win 7?
RE: Busy?
Posted: Thu Jan 26, 2017 2:11 pm
by Moltke71
Newer Dxdiag shows Win 7.
RE: Busy?
Posted: Thu Jan 26, 2017 2:26 pm
by zakblood
again an empty log, with no gaming or system errors to go on, pointing to nothing i'm sorry to say.
as it sounds like, and i say sound likes a permissions issue, try and check the firewall and anti virus setup to see if either have anything in the logs?
if both empty, then try running the same game and save again, but this time load the game exe with a right click and run as admin, as see if that helps, if it does, alter the shortcut to always run the game as admin.
looking at past errors, the only one o can see point to wrong screen size and missing arrows not being shown on screen so users thinking it had hung etc?
tt.asp?forumid=474&p=1&tmode=1&smode=1
if none of these work, then i'll have to pass you onto staff support who have more to go on than i do, as i just have the list of past errors to look atm, where they will have the past support calls and posts also
RE: Busy?
Posted: Thu Jan 26, 2017 2:55 pm
by Moltke71
A white box outlines a counter when this happens.
RE: Busy?
Posted: Thu Jan 26, 2017 3:09 pm
by Moltke71
I should point out that a white box outlines a counter when this happens. It hangs at Impulse 2 Barrage.
RE: Busy?
Posted: Thu Jan 26, 2017 3:15 pm
by zakblood
this is the only error reported with the same info provided
tm.asp?m=2635731
altering the game resolution sorted it / fixed it for him as the button was there all along, hope it helps?
RE: Busy?
Posted: Thu Jan 26, 2017 3:43 pm
by Moltke71
I've tries almost all the resurrections listed and see no button as the other guy say. I give up. Thanks for your efforts.
RE: Busy?
Posted: Thu Jan 26, 2017 3:55 pm
by zakblood
try staff support, they will have better answer than what i can find and know, good luck, sorry it didn't help
Just open a tech support ticket or contact
http://www.matrixgames.com/support/
RE: Busy?
Posted: Thu Jan 26, 2017 8:14 pm
by VPaulus
The game is not freezed or crashed. You must press the "Continue" button. Please check the game resolution.
Take a look at the following forum threads as they are related with the issue:
tm.asp?m=1649642
tm.asp?m=1853006
tm.asp?m=2929232