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Crash on start

Posted: Wed Feb 01, 2017 6:01 pm
by hospitalman
Suddenly, I cannot start TYW. I upgraded with the patch and everything seemed to go OK. Now when I hit start, the game loads to about 41% and then an error message in French comes up and everything stops. I do not understand what I did wrong.

RE: Crash on start

Posted: Wed Feb 01, 2017 7:29 pm
by VPaulus
Attach the !Main log.txt file to your post.

You can find the log file in your Windows documents folder at:
...\Thirty Years War\TYW\Logs

RE: Crash on start

Posted: Thu Feb 02, 2017 1:51 pm
by WallysWorld
I too get that error when I start the game after I turn on or reboot my computer. Cancelling and restarting the game always works though.

RE: Crash on start

Posted: Thu Feb 02, 2017 3:49 pm
by hospitalman
I hope this log went through.

RE: Crash on start

Posted: Thu Feb 02, 2017 7:19 pm
by VPaulus
Could you please also attach a DxDiag report file to your message?

How to get a DxDiag report file:

1. Click on "START" (on Windows 8/10 press “Windows key” and the “R” key at the same time)
2. Click "run" (skip this step on Windows 8/10)
3. Type in "dxdiag" and click "OK"
4. Check through the tabs and perform all tests
5. Click "Save all Information..." and save the text file to a location of your choice
6. Attach the file to your message