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game missing on multiplayer server mode

Posted: Sun May 28, 2017 8:08 pm
by quertice
I and my opponent Maie were playing a torch to tunisia scenario (with beta 1.01.59) on multiplayer server mode. 1 or 2 weeks ago the match appeared to me as completed in the multiplayer menu but it was still playable (i.e. we could both open the turn and play it), so I didn't care about the message, neither I talked about it to my opponent.
So we carried on playing without any issue until now: our game is missing!



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I suppose it's a bug: multiplayer mode recognized our game as completed, then after some days the system dismissed our game as actually completed (but it's not).

PS my name into server mode is enrico not qwetry

RE: game missing on multiplayer server mode

Posted: Mon May 29, 2017 3:41 am
by Helpless
Iirc, server can set games as abandoned if they were inactive for some time, which are deleted after some time. Was as there a long pause in your game?

RE: game missing on multiplayer server mode

Posted: Mon May 29, 2017 6:50 am
by quertice
Yes we had a long pause, but we weren't going to abandon the game, we didn't know server works so

RE: game missing on multiplayer server mode

Posted: Mon May 29, 2017 8:09 am
by Helpless
If game is very important, you may try to ask matrix/slitherine support to recover the game. Iirc, they were doing this in the past.

RE: game missing on multiplayer server mode

Posted: Wed May 31, 2017 11:38 am
by quertice
we'll get on a new game (with a different scenario) on pbem mode, so we'll can even take a long time to do a turn.
thanks for replies