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mouse doesnt work
Posted: Tue May 30, 2017 2:48 pm
by kevtaz21
I keep having a repetitive error of my mouse buttons will all of a sudden stop working. I can still scroll and move the cursor but I am unable to select anything. Everything will work for a couple of turns and then boom all of a sudden it stops.
RE: mouse doesnt work
Posted: Tue May 30, 2017 3:06 pm
by zakblood
Could you please attach a DxDiag report file to your message / reply?
Please attach a DxDiag report fie.
How to get a DxDiag report file:
1. Click on "START" (on Windows 8/10 press “Windows key” and the “R” key at the same time)
2. Click "run" (skip this step on Windows 8/10)
3. Type in "dxdiag" and click "OK"
4. Check through the tabs and perform all tests
5. Click "Save all Information..." and save the text file to a location of your choice
6. Attach the file to your message
7, if your new and can't / don't have permission etc, then copy paste into a reply or host the file elsewhere so support can grab it and see it