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Error on installing on Mac OS
Posted: Wed May 31, 2017 12:38 pm
by Sendai
I am having an issue installing the game on Mac OS - I get an unidentified developer message on trying to run the game and it won't run as a result. I downloaded the game from Matrix website so I assumed it would be authorised. Any help appreciated ?
RE: Error on installing on Mac OS
Posted: Wed May 31, 2017 1:04 pm
by zakblood
please just open a tech support ticket or contact
http://www.matrixgames.com/support/ with your order details (order reference number or/and email address used when placed the order) and they will provide you with more mac related support
RE: Error on installing on Mac OS
Posted: Thu Jun 01, 2017 12:52 pm
by VPaulus
That's Mac Gatekeeper interfering with the installation of the game.
Check the link below, for on how to change the Gatekeeper settings:
https://support.apple.com/en-us/HT202491
RE: Error on installing on Mac OS
Posted: Tue Jun 06, 2017 3:41 pm
by Sendai
OK - I've got past the gatekeeper issue. Now my problem is that the only gameplay available is 'Boot Camp' - which is what I expected as I haven't purchased any DLC packs.
However, when I try to launch Boot Camp scenario it simply displays a screen showing a map of the Pacific and plays the background music on a continuous loop.
Nothing on the screen is 'clickable' as such so all I can do is return to main menu.
Anyone have any ideas ?