Matrix Games Forums

Hello all
There seems to be an issue with accessing ongoing PBEM games if you upgrade to v1.04

We are looking into it but TBH we're a little puzzled by it.

Apologies for the frustration in the meantime

regards
Ben Wilkins

Also, please do not cancel/resign any games in progress as we will work to ensure that the issue is resolved.

Thank you for your patience,
Hubert

Just created a new PBEM++ game with 1.04 and my opponent accepted it. When I go to play my first turn it says I need to "upgrade" to 1.03.

Edit - The second time I tried to get to the PBEM++ server it worked without any error message. So either you guys fixed the problem since my original post, or a possible workaround is to try twice to play a game.

Hi Elmo,

Please try again and let me know as this should be working now... I had temporarily changed the client number as I was investigating the above reported issue.

Hubert

Working now. Was able to complete my first turn without incident. Thanks.

I have this issue as well for the beta. Other games are working fine (previous 1.03)

The right click on a unit button, to perform actions, is dead. WHY??? You now have to go down and find an icon, among 10 others. This is bad, bad, bad. Please bring the right button back.

Just to le t you know, will not log to server while using 1.03.00..say need to update to 1.04 & then next screen say client mismatch, have tried 5 times.

Why oh why did you remove the menu choices on the right click button? This is user interface madness!

Have you tried looking to see if you just need to re-activate right clicking in the settings?

C

[:@][:@]

ORIGINAL: Hubert Cater

Also, please do not cancel/resign any games in progress as we will work to ensure that the issue is resolved.

Thank you for your patience,
Hubert

Hi Hubert,

I am currently playing 3 opponents across the world & we are all using 1.03. None of us want to upgrade just yet,
so how do we continue playing as it refuses to allow us to log in. [:@] [:@]

That did it! Thanks! Puh!!!!!!!!!!!

Hi Ice,

You'll need to upgrade to v1.04 using the full installer and then apply the hotfix EXE with instructions found here:

tm.asp?m=4295768&mpage=1&key=&#4295768

The v1.04 update is fully compatible with any v1.03 games in progress so you will not lose your games.

Hubert

For those having a multi language PBEM++ game load issue with the latest v1.04 update, please apply the hotfix with instructions found here:

tm.asp?m=4295768&mpage=1&key=&#4295768

Hubert

ORIGINAL: Hubert Cater

The v1.04 update is fully compatible with any v1.03 games in progress so you will not lose your games.

Hubert

Hi Hubert,

So does this also mean it is also compatible with 1.03.04 Beta PBEM++ games?

C

ORIGINAL: CC1

ORIGINAL: Hubert Cater

The v1.04 update is fully compatible with any v1.03 games in progress so you will not lose your games.

Hubert

Hi Hubert,

So does this also mean it is also compatible with 1.03.04 Beta PBEM++ games?

C

Thanks for asking, I'm wondering this too. If I update to 1.04 is this the only step?

ORIGINAL: Hubert Cater

Hi Ice,

You'll need to upgrade to v1.04 using the full installer and then apply the hotfix EXE with instructions found here:

tm.asp?m=4295768&mpage=1&key=�

The v1.04 update is fully compatible with any v1.03 games in progress so you will not lose your games.

Hubert

Hi Hubert,
didn't need to do the hotfix, works perfectly well on the update.

ORIGINAL: CC1

ORIGINAL: Hubert Cater

The v1.04 update is fully compatible with any v1.03 games in progress so you will not lose your games.

Hubert

Hi Hubert,

So does this also mean it is also compatible with 1.03.04 Beta PBEM++ games?

C

Unfortunately no, if you update to v1.04 you'll lose compatibility with v1.03.04 Beta PBEM++ games as the Beta PBEM++ games use a different server.

One option however is to make a copy of your v1.03.04 game EXE (rename it something else and copy it somewhere safe), then install the v1.04 update.

After that replace this renamed v1.03.04 game EXE inside your v1.04 installation folder so you'll have the two EXEs side by side.

Launching the Beta EXE will allow you to continue playing your Beta PBEM++ games, and launching the new v1.04 EXE will allow you to play new or older v1.03 official release PBEM++ games.

Hopefully this makes sense,
Hubert

Good explanation. About time. You don't know how many people I tried tried to explain this to.

ORIGINAL: Hubert Cater

ORIGINAL: CC1

ORIGINAL: Hubert Cater

The v1.04 update is fully compatible with any v1.03 games in progress so you will not lose your games.

Hubert

Hi Hubert,

So does this also mean it is also compatible with 1.03.04 Beta PBEM++ games?

C

Unfortunately no, if you update to v1.04 you'll lose compatibility with v1.03.04 Beta PBEM++ games as the Beta PBEM++ games use a different server.

One option however is to make a copy of your v1.03.04 game EXE (rename it something else and copy it somewhere safe), then install the v1.04 update.

After that replace this renamed v1.03.04 game EXE inside your v1.04 installation folder so you'll have the two EXEs side by side.

Launching the Beta EXE will allow you to continue playing your Beta PBEM++ games, and launching the new v1.04 EXE will allow you to play new or older v1.03 official release PBEM++ games.

Hopefully this makes sense,
Hubert

Thanks Hubert, but to be clear, my opponent (for an in progress v1.03.04 PMEM++ game) would also have to make a copy of his v1.03.04 game EXE (rename it something else and copy it somewhere safe), then install the v1.04 update but use the saved renamed v1.03.04 game EXE inside his v1.04 installation folder so he will also have the two EXEs side by side and the choice of which one to launch.

My understanding is that updating to v1.04 (to play new or older v1.03 official release PBEM++ games) but using a renamed v1.03.04 game EXE to launch, will still result in the non-campaign related v1.04 changes taking effect, and this is why my opponent would also have to upgrade to v1.04 but use a renamed saved copy of his v1.03.04 game EXE (saved before upgrading to v1.04), to launch the game, for us to continue our v1.03.04 Beta PBEM++ game in progress, right?

C