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tech support login

Posted: Thu Jun 22, 2017 10:19 am
by vonRocko
Why is this the only forum that I have to log in to see the tech support?[&:]

RE: tech support login

Posted: Thu Jun 22, 2017 11:21 am
by zakblood
if you use the same login and save the cookies and have a good browser, you don't as the browser does it for you, so as long as you don't clear the cache and cookies and passwords etc, just other net junk, it's a one click login tbh

RE: tech support login

Posted: Thu Jun 22, 2017 1:07 pm
by DEB
Zakblood. You appear to have missed the point of the question posed.

"All" ( most ? ) of the other forums on the Matrix website, allow you to view the tech support area of a game's forum without logging in at all ( i.e. you can view as a guest ).

Therefore why must we have to login to visit ( view ) the ECW forums tech support ???

[ Logging in to post I get, but to view !!! ]

[ Edit : BTW : the TYW game ( also an Ageod game ) does not require this... ]

RE: tech support login

Posted: Thu Jun 22, 2017 1:38 pm
by zakblood
ah sorry, no idea, doesn't work like that for me, and i have same account here as both of you, so must be something in your login or browser as i don't have to[:(]

seems it may be a permissions issue, so i'll ask and see who responds first

sorry for the issue and my first post as it seems i'm wrong again, making a habit of it here atm so less than 50/50 atm[X(]

[:(]

RE: tech support login

Posted: Thu Jun 22, 2017 5:11 pm
by vonRocko
Yes, DEB put it better than I did, but that was what I was asking. It's not a big deal, I was just curious.
 
Thanks

RE: tech support login

Posted: Thu Jun 22, 2017 6:24 pm
by VPaulus
It should be an issue related with permissions.
I'll report this to the forum admins.
Sorry, guys.

RE: tech support login

Posted: Mon Jun 26, 2017 11:38 am
by VPaulus
The issue should now be fixed.

RE: tech support login

Posted: Mon Jun 26, 2017 11:44 am
by zakblood
thanks[&o][&o][&o]

RE: tech support login

Posted: Tue Jun 27, 2017 10:19 am
by vonRocko
Fixed!  Thanks![:)]

RE: tech support login

Posted: Tue Jul 04, 2017 4:36 pm
by DEB
ORIGINAL: vonRocko

Fixed!  Thanks![:)]

Me too !

[ Thanks to all involved. ]

RE: tech support login

Posted: Wed Jul 05, 2017 11:27 am
by jack54
ORIGINAL: VPaulus

The issue should now be fixed.

If I am not logged in, I get an (asp500.100) error when trying to view a Tech thread. Main Tech Area opens but sub topics can't be accessed.[&:]


(Works fine when logged in though.)[:)]

RE: tech support login

Posted: Thu Jul 06, 2017 11:14 am
by vonRocko
Same problem here. It was working, but now I get the error message.[&:]

RE: tech support login

Posted: Mon Jul 10, 2017 2:00 pm
by DEB
Me too (when checked today ).

Copy error report :-

COM Error Number -2146825267 (0x800A0BCD)
File Name /forums/m_subheader.asp
Line Number 237
Brief Description Either BOF or EOF is True, or the current record has been deleted. Requested operation requires a current record.
Script Name /forums/tm.asp?m=4310684

[ What idiot changed what was working !!! [:-] ]

RE: tech support login

Posted: Mon Jul 17, 2017 3:03 pm
by DEB
ORIGINAL: VPaulus

The issue should now be fixed.

Please see my previous post.

This still needs to be "re-fixed".

Can this be re-reported to the forum admins please ?

Thanks.

RE: tech support login

Posted: Mon Jul 17, 2017 3:04 pm
by zakblood
message past along and posted

RE: tech support login

Posted: Tue Jul 18, 2017 6:17 pm
by DEB
Thanks.

RE: tech support login

Posted: Mon Jul 31, 2017 3:02 pm
by DEB
ORIGINAL: zakblood

message past along and posted

Please note the problem still exists.

Worth reminding ??

RE: tech support login

Posted: Mon Aug 14, 2017 5:59 pm
by DEB
Further to my previous post ( in this thread ), the latest problem still remains. [:(]

[ It's now almost ( 2 days short of ) 6 weeks since this was originally advised ... ] [:-]

It's way past time it was fixed. Can someone please deal / arrange A.S.A.P. [&o]

RE: tech support login

Posted: Fri Aug 18, 2017 3:16 am
by zakblood
ok, posted it again, sorry its broke again

RE: tech support login

Posted: Fri Aug 18, 2017 3:19 am
by zakblood
works fine for me, so every time i check it, it works, then again i'm using chrome on windows 10, and that is very good on keeping settings and cookies for every site and page i'm on[:(]