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Game locks computer

Posted: Sun Aug 27, 2017 4:35 pm
by floyd17
I tried to play WITP-AE Edition and the game locks up computer. Have deleted games and all files and re-installed the game from the CD. Updated game and I get same results. All other Matrix Games work fine. My computer is a Dell Inspiron 620 with Windows 7 Profeesional. Thanks

RE: Game locks computer

Posted: Sun Aug 27, 2017 4:53 pm
by geofflambert
Show us your path from your shortcut. Here is mine:

"C:\Matrix Games\War in the Pacific Admiral's Edition\War in the Pacific Admiral Edition.exe" -fd -altFont -px1920 -py1080 -archive -cpu1 -dd_sw -deepColor -skipVideo

RE: Game locks computer

Posted: Sun Aug 27, 2017 5:21 pm
by BBfanboy
Also tell what your hard drive free space, computer memory and video card specs are. The game loads a lot of data once you start setting up a turn and uses a lot of video memory to handle all the graphics filters you can apply (range circles, weather, etc.).

RE: Game locks computer

Posted: Sun Aug 27, 2017 5:28 pm
by MakeeLearn
Are Command line switches needed for Windows 7?


Check your Event Viewer and look for events that happened at that time

Image

RE: Game locks computer

Posted: Sun Aug 27, 2017 8:26 pm
by floyd17
I am using an Inspiron 620 intel core i5-23 20 processor with 6mb cache. Available HD space is 302 GB. Computer memory is 8.00GB. It has an AMD Radian HD 6450 video card. Also I am not sure how to check the shortcut specs. Hope this helps. I am going to try and install the game on wife computer. Also I had Geek Squad check out my computer last night and after they got done it worked fine.

RE: Game locks computer

Posted: Sun Aug 27, 2017 8:33 pm
by MakeeLearn
At what point in game does it lockup?

Squad check out my computer last night and after they got done it worked fine.

Game working fine now?

RE: Game locks computer

Posted: Sun Aug 27, 2017 9:36 pm
by floyd17
Where you click on the screen to play the game. Game works fine on wife's computer

RE: Game locks computer

Posted: Sun Aug 27, 2017 9:47 pm
by floyd17
I click on play game. The next screen says loading when it is complete it changes screens and fronts get big on the main part of the screen is black.

RE: Game locks computer

Posted: Mon Aug 28, 2017 7:08 am
by Trugrit

Make sure you have updated graphic drivers for your computer:
Support Page for Dell 620 Drivers:
http://www.dell.com/support/home/us/en/ ... 20/drivers
There is a Diagnostic section on this page as well. You should run it.

Make sure you update your Direct X to the most current version


RE: Game locks computer

Posted: Mon Aug 28, 2017 1:03 pm
by MakeeLearn
ORIGINAL: Floyd Rehkopf

I click on play game. The next screen says loading when it is complete it changes screens and fronts get big on the main part of the screen is black.
Check your Event Viewer


What else is running that might conflict? Dynamic screensaver? Check your Event Viewer.