Matrix Games Forums

I have just purchased this game and when I try to run it, all I get is music. Nothing comes up on screen, except a little box on the lower right hand side.This shows a still picture not video and I can't expand it to cover the screen. The music plays till the end and stops and I can't close the program except by turning off the computer.I would appreciate any help I can get. Thanks.

tt.asp?forumid=1642

above is the support link to post in, can you access it?

and then we can help, or can carry on and do it here tbh, it's your choice

How to get a DirectX Diagnostic file:

1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.

once the report has been made, just attach it to your post with first adding the file to a zip, which is then permitted to attach to the forum

as your new to the board, it may not let you attach it as yet either, but if you like, just send it by pm to me or any staff member, i'm not staff but can try and help you out if you wish

Thanks Zakblood. I have successfully posted my query on the Tech Support forum and the DirectX diagnostic file is attached.

already replied to the post[:D]

here you go

tm.asp?m=4339507

if you can't get there etc etc

Please check the following:

Control Panel>Programs and Features>Turn Windows features on or off

Under "Legacy Components" ensure that "Direct Play" is turned on.