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File size error in multiplayer

Posted: Tue Sep 19, 2017 11:18 am
by jimposter
Running from Steam on Mac. On multiplayer today after playing my turn and trying to save, after the uploading the game popup, I got an error that said "File size different than what the client uploaded to the server." Or something very similar to that. The only option was to retry or cancel. After multiple retries, I canceled. Replayed my turn. Same error. Tried other scenarios I am playing same thing. Wasted a lot of time so far and may lose all my current games. May be unable to play at all if this doesn't go away. Major problem. Please help!!

Jimposter

RE: File size error in multiplayer

Posted: Tue Sep 19, 2017 1:13 pm
by jonsauce
I just received this error today also. On turn 20 of a 28 turn game. Running from Steam on Windows 7 Home Premium 64bit.

I also tried playing again and got the same error.

RE: File size error in multiplayer

Posted: Tue Sep 19, 2017 2:24 pm
by VPaulus
Most probably the save file is corrupted.
You can contact us at support[at]slitherine.co.uk and ask to restore the game to the previous turn.
When contacing please provide the name of the game, scenario, and players usernames.

RE: File size error in multiplayer

Posted: Tue Sep 19, 2017 11:02 pm
by ZombieDawn
I too have had this error starting today on all my PBEM games

RE: File size error in multiplayer

Posted: Wed Sep 20, 2017 7:14 am
by VPaulus
Unfortunately we were having issues with the multiplayer server yesterday, but the issue is now fixed. Please try playing the turn again.
We apologize for all the inconvenience.

RE: File size error in multiplayer

Posted: Wed Sep 20, 2017 11:36 am
by jimposter
Seems to be working now. Thanks.