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Can no longer login to PBEM server after having to change my username
Posted: Wed Oct 25, 2017 3:23 pm
by OxfordGuy3
I had to change my matrix username today when trying to login to the Matrix store. something about having more than one Slitherine/Matrix account and them being merged. I was Oxford_Guy and am now OxfordGuy3, the problem is I can no longer login the PBEM server (on both the standalone and Steam versions) and there doesn't seem to be anywhere in the game to change it to use my new username, so I'm unable to continue my PBEM games currently
I just get the error "Connection Error[8]" and "Login Incorrect" - but I can't find anywhere in the settings to change my login name to the new one, nor can I find any config file where this may be set.
How can I get the game to accept my new Matrix username? Thanks!
RE: Can no longer login to PBEM server after having to change my username
Posted: Wed Oct 25, 2017 3:52 pm
by Hubert Cater
Hi Oxford,
Please navigate to the following folder and edit the SC3.ini file at the very bottom where it shows your username and password login info for the PBEM++ server. I suspect this will do the trick for you:
C:\Users\<username>\Documents\My Games\Strategic Command WWII - War In Europe
Hubert
RE: Can no longer login to PBEM server after having to change my username
Posted: Wed Oct 25, 2017 4:56 pm
by OxfordGuy3
ORIGINAL: Hubert Cater
Hi Oxford,
Please navigate to the following folder and edit the SC3.ini file at the very bottom where it shows your username and password login info for the PBEM++ server. I suspect this will do the trick for you:
C:\Users\<username>\Documents\My Games\Strategic Command WWII - War In Europe
Hubert
Thanks, I get as far as being able to see my list of PBEM games, but when I tried to download and resume a game I get the error "Can't find 73973.dat" - BTW I did not remove any files. I can't seem to get any further than this

RE: Can no longer login to PBEM server after having to change my username
Posted: Wed Oct 25, 2017 4:57 pm
by OxfordGuy3
BTW is the file location the same for the Steam version, I have both and have one PBEM game going in each?
RE: Can no longer login to PBEM server after having to change my username
Posted: Wed Oct 25, 2017 6:05 pm
by OxfordGuy3
Are my PBEM games recoverable? I've spent many hours on them...
RE: Can no longer login to PBEM server after having to change my username
Posted: Wed Oct 25, 2017 9:42 pm
by Hubert Cater
If you can navigate to the following folder, which is hidden by default so you might have to copy and paste the following into your navigation bar, then you should see a folder with your old Matrix username, and if you rename it to your new username it should work fine after that (replace <username> below with your Windows <username>:
C:\Users\<username>\AppData\Local\My Games\Strategic Command WWII - War In Europe\PBEM++
RE: Can no longer login to PBEM server after having to change my username
Posted: Thu Oct 26, 2017 3:36 am
by OxfordGuy3
Hi Hubert - that worked! Thank you so much! The level of support you and Bill provide for this game is fantastic!