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Install Problems
Posted: Fri Nov 10, 2017 5:29 pm
by Moltke71
I'm trying to re-install this game from a download version in order to apply the update. However, the installer keeps asking for a disk! Please advise.
RE: Install Problems
Posted: Fri Nov 10, 2017 5:32 pm
by zakblood
login to your account here in support in the member section and re download a later version and see if that helps
https://www.matrixgames.com/members/Default.asp?
as you may have saved a version which is now either too old or the wrong one etc?
worth checking to just see which installer version is out, only takes too seconds, i can't try it as not got the game in the first place, so won't show up for me to check[:(]
RE: Install Problems
Posted: Fri Nov 10, 2017 5:46 pm
by Moltke71
Thanks. I've done all that. I deleted my original so I had to d/l the ver 1.00 installer from Members and that's the one giving me problems. I wonder if the new patch replaces the whole game.
RE: Install Problems
Posted: Fri Nov 10, 2017 5:59 pm
by zakblood
did you unzip the file?
tm.asp?m=3460341
as that is the only one i could find on errors for the 1.00 version tbh
i know you said about it asking for a disk etc, but are you sure that's the right error message?
just asking just in case
RE: Install Problems
Posted: Fri Nov 10, 2017 6:23 pm
by Moltke71
Tried all that.
RE: Install Problems
Posted: Fri Nov 10, 2017 6:44 pm
by paulderynck
Have seen this before. Don't unzip to the desktop, unzip to a folder and go there and run the install. That should work.
RE: Install Problems
Posted: Fri Nov 10, 2017 7:48 pm
by Moltke71
That did it! Thanks.
BTW, the updater doesn't work so you have to d/l the update.
RE: Install Problems
Posted: Fri Nov 10, 2017 11:37 pm
by zakblood
downloading most files to the desktop won't work to unpack as unless you give it admin permissions, it won't be able to make a temp folder etc to unpack and install, are you all sorted now with the updates manually downloaded and installed?
RE: Install Problems
Posted: Sat Nov 11, 2017 12:48 am
by Moltke71
Yeah, I got it and updated it only to remember I don'y really care for it. [8|]