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Help!The game crashed!

Posted: Fri Nov 17, 2017 6:01 am
by woos1981
The game crashed and stop working when i play two or three turns, then no response? My pc system is 64-bit Windows 7 ultimate. please help!

RE: Help!The game crashed!

Posted: Fri Nov 17, 2017 6:26 am
by Oberst_Klink
ORIGINAL: wwwws

The game crashed and stop working when i play two or three turns, then no response? My pc system is 64-bit Windows 7 ultimate. please help!
In order to make it easier for the techies and forum members, please run DXDiag and always attach the dump. Run the Opart4 or Opart4 - Slow in admin mode and see if that done some good, too.

Klink, Oberst

Image

RE: Help!The game crashed!

Posted: Fri Nov 17, 2017 6:51 am
by woos1981
I have run DXDiag sames like no problem.please check out my DXDiag.txt.thanks!

RE: Help!The game crashed!

Posted: Fri Nov 17, 2017 8:09 am
by Oberst_Klink
ORIGINAL: wwwws

I have run DXDiag sames like no problem.please check out my DXDiag.txt.thanks!
Seems it's related to the ASCII problem with certain foreign language characters... there's a similar post already in one thread.

Klink, Oberst

RE: Help!The game crashed!

Posted: Fri Nov 17, 2017 8:58 am
by zakblood
tm.asp?m=4377904

is the link to the thread and how they also managed to sort it out and get it to work for them who were having issues with a different language install etc

RE: Help!The game crashed!

Posted: Fri Nov 17, 2017 10:19 am
by woos1981
If i setting the language (USA) (language) in the language setting would solve this problem?(My pc system is 64-bit Windows 7 Chinese language)

RE: Help!The game crashed!

Posted: Fri Nov 17, 2017 10:28 am
by zakblood
you have only to try, as you have nothing else to loose, it has worked for others to install and play

RE: Help!The game crashed!

Posted: Fri Nov 17, 2017 10:34 am
by woos1981
OK! I will do it.thanks![:)]

RE: Help!The game crashed!

Posted: Fri Nov 17, 2017 11:21 am
by zakblood
please post if it works or not for you, so we can close the post and then staff know it's done and sorted etc, thanks and good luck

RE: Help!The game crashed!

Posted: Fri Nov 17, 2017 12:24 pm
by woos1981
Unfortunately I am not home this weekend. But i will try it next Monday.Whatever it works or not i will post here! thanks again.

RE: Help!The game crashed!

Posted: Fri Nov 17, 2017 12:30 pm
by zakblood
ok good luck for the weekend

RE: Help!The game crashed!

Posted: Sun Nov 19, 2017 11:52 am
by woos1981
Hi zakblood when i set my system language (USA) (language) in the language setting this problem solved.But in my turn when i execute turns my Screen will covered with a huge black piece often, I can't see anything...the AI turn everything is OK.why?

RE: Help!The game crashed!

Posted: Sun Nov 19, 2017 12:45 pm
by zakblood
no idea on that one, only time it blacks the screen in most game is if your playing a hot seat game and it's on after the other users turn etc, so the other player has the chance to sit down and play there turn without seeing the other players moves, but will pass it on to the developer who may be able to explain it beter

RE: Help!The game crashed!

Posted: Sun Nov 19, 2017 1:04 pm
by woos1981
OK! Thank you for your help![:)]

RE: Help!The game crashed!

Posted: Sun Nov 19, 2017 1:05 pm
by zakblood
posted a note to the developer with a link so if he needs any more logs or question he knows where to look and find the posts, thanks for the report and sorry for your issues

RE: Help!The game crashed!

Posted: Sun Nov 19, 2017 1:07 pm
by zakblood
a patch is in the works atm regarding some issues, which one may help with yours, sorry for the delay

tm.asp?m=4379218

RE: Help!The game crashed!

Posted: Sun Nov 19, 2017 1:21 pm
by woos1981
Thats Great! Patchs will make this game better and better! [;)]

RE: Help!The game crashed!

Posted: Sun Nov 19, 2017 10:52 pm
by ralphtricky
Can you please PM me your username on your system?
ORIGINAL: wwwws

The game crashed and stop working when i play two or three turns, then no response? My pc system is 64-bit Windows 7 ultimate. please help!

RE: Help!The game crashed!

Posted: Mon Nov 20, 2017 9:59 am
by woos1981
Hi My system name is zhirong when i set my system language (USA) (language) in the language setting this problem solved.But in my turn when i execute turns my Screen will covered with a huge black piece often, I can't see anything...the AI turn everything is OK.why?(when i play Korsun Pocket) Thanks!

RE: Help!The game crashed!

Posted: Mon Nov 20, 2017 1:39 pm
by ralphtricky
ORIGINAL: wwwws

Hi My system name is zhirong when i set my system language (USA) (language) in the language setting this problem solved.But in my turn when i execute turns my Screen will covered with a huge black piece often, I can't see anything...the AI turn everything is OK.why?(when i play Korsun Pocket) Thanks!
The black squares are probably the tooltips not working correctly, you can go into player options and set the tooltip delay to a large value for now. Please post your dxdiag and make sure your video drivers are all up to date.

I'll keep looking into the Chinese language issues.