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How to reinstall

Posted: Fri Nov 17, 2017 8:11 pm
by SpicyJuan
TOAW4 is running slow for some reason and I would like to reinstall. How do I do this? I see an uninstall file but nothing I can use to reinstall with.

RE: How to reinstall

Posted: Fri Nov 17, 2017 8:25 pm
by Shadrach
Yeah, the Uninstall is located at "c:\Windows\Matrix Games\The Operational Art of War IV\"
I have no idea why Matrix thinks this is a good idea...

But certainly you have the option to uninstall from the control panel right?

RE: How to reinstall

Posted: Fri Nov 17, 2017 8:27 pm
by SpicyJuan
ORIGINAL: Shadrach

Yeah, the Uninstall is located at "c:\Windows\Matrix Games\The Operational Art of War IV\"
I have no idea why Matrix thinks this is a good idea...

But certainly you have the option to uninstall from the control panel right?
Tried it and got "Invalid start mode: archive filename

RE: How to reinstall

Posted: Sat Nov 18, 2017 2:42 am
by zakblood
will give support more information on how to proceed to help you with your question and issue

How to get a DirectX Diagnostic file:

1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.

once the report has been made, just attach it to your post with first adding the file to a zip, which is then permitted to attach to the forum

RE: How to reinstall

Posted: Sat Nov 18, 2017 3:35 am
by larryfulkerson
Hey James: did you ever get it to uninstall so you could install again?

RE: How to reinstall

Posted: Sat Nov 18, 2017 6:33 am
by cpt flam
you can try going in parameters to find desinstall