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TOAW IV Manuals Shipping Delay

Posted: Mon Dec 04, 2017 9:26 am
by Muso
IMPORTANT! Due to a delay in the ship leaving Hong Kong with the manuals onboard, physical copies with the printed manuals will be dispatched with some delay. For US/Canada Customers: the orders will ship in December 8th. For the rest of the World (EU/UK included): the orders will ship in December 18th. We’re sorry for any inconvenience.

RE: TOAW IV Manuals Shipping Delay

Posted: Thu Dec 14, 2017 6:22 pm
by CaptainKoloth
Any updates on this?

RE: TOAW IV Manuals Shipping Delay

Posted: Fri Dec 15, 2017 7:26 am
by Tamas
Hi,

We have just sent an e-mail update to those affected: the game is now shipping to US and Canada addresses, and we are still on track to start shippin on the 18th for the rest of the world.

Thanks for your patience!

RE: TOAW IV Manuals Shipping Delay

Posted: Sat Dec 16, 2017 1:00 am
by r6kunz
I assume this includes the physical version of the game. I am still waiting for two copies that will be Christmas presents...(but I have not received an email yet)

RE: TOAW IV Manuals Shipping Delay

Posted: Mon Dec 18, 2017 1:09 pm
by Rainbow7
I haven’t received an email yet, either.

RE: TOAW IV Manuals Shipping Delay

Posted: Mon Dec 18, 2017 5:59 pm
by VilleYrjola
No emails here either, posting from Finland.

RE: TOAW IV Manuals Shipping Delay

Posted: Tue Dec 19, 2017 1:51 pm
by tcarusil
Guess I am lucky. Not only did I get an email, but fedex delivered the book yesterday. Now I will have something to do over the holidays.

TomC

RE: TOAW IV Manuals Shipping Delay

Posted: Tue Dec 19, 2017 2:36 pm
by larryfulkerson
ORIGINAL: tcarusil
Guess I am lucky. Not only did I get an email, but fedex delivered the book yesterday. Now I will have something to do over the holidays.

TomC
I'd love to hear about your first impressions and what kind of trouble installing TOAW, if any, and how you feel now that
you have your hands on the real deal.

RE: TOAW IV Manuals Shipping Delay

Posted: Tue Dec 19, 2017 3:20 pm
by VilleYrjola
Update: Just received my shipment notification including the tracking information.
As for Larry, I had zero problems installing TOAW.

RE: TOAW IV Manuals Shipping Delay

Posted: Tue Dec 19, 2017 6:47 pm
by usna93
I received my shipping information number on Friday with tracking number but there is no updated shipping information on Fedex - but it is Christmas so chaos is to be expected

RE: TOAW IV Manuals Shipping Delay

Posted: Tue Dec 19, 2017 8:35 pm
by RJL5188
got my book. love it

RE: TOAW IV Manuals Shipping Delay

Posted: Wed Dec 20, 2017 2:24 pm
by tcarusil
Had no trouble installing from the download and installed the beta update. Have managed to bring over some custom graphics from TOAW III and increased the fonts on most things so I can see them without sitting on top of the screen.

I have only dinked around with the game a little. I want to read the manual to get in tune with the new features, plus learn some old ones I never learned under TOAW I. Also, I am finishing up Holland - A Bridge Too Far under TOAW III. Will be looking forward to trying again under TOAW IV.

Am also looking forward to having a go at the Road to Moscow series.This should keep me busy for a while.

Finally, thank you for all you did in making TOAW IV possible. You and the other devoted participants (Ralph, Bob et al) have certainly given us a great Christmas present.

TomC

RE: TOAW IV Manuals Shipping Delay

Posted: Wed Dec 20, 2017 4:18 pm
by jacktimes2
Could I get an email as well? I purchased the manual through the "upgrade to boxed edition" option from Matrix on 12/15, so I expect I will have to wait a bit longer. Not worried about that. Just hoping for an estimate, really.
I have an order number (for the manual itself) if that helps. Thank you!

RE: TOAW IV Manuals Shipping Delay

Posted: Wed Dec 20, 2017 6:04 pm
by RealChuckB
Hi,

I ordered the game with the (printed) manual first thing the day it came out but have not received an email, any shipping information, nor the manual yet.

Chuck

RE: TOAW IV Manuals Shipping Delay

Posted: Wed Dec 20, 2017 8:14 pm
by michaelspotts
got my manual today here in Colorado. I bought boxed edition day it was released. Great add to great game, great community support. Thanks to all.

RE: TOAW IV Manuals Shipping Delay

Posted: Thu Dec 21, 2017 9:05 am
by Foggy
Awesome hardcover - thanks Matrix!

RE: TOAW IV Manuals Shipping Delay

Posted: Thu Dec 21, 2017 1:15 pm
by jacktimes2
Just an update––I got an email with a tracking number from Matrix, so I don't need any further help
... For now [:D]

But seriously, thank you.

RE: TOAW IV Manuals Shipping Delay

Posted: Sat Dec 23, 2017 1:08 pm
by sPzAbt653
The delay is over for me, got mine today from the Fulfillment Center in Portland, Or. ... and with BUBBLE WRAP ! WooHoo !!

RE: TOAW IV Manuals Shipping Delay

Posted: Sat Dec 23, 2017 2:00 pm
by Rainbow7
ORIGINAL: sPzAbt653

The delay is over for me, got mine today from the Fulfillment Center in Portland, Or. ... and with BUBBLE WRAP ! WooHoo !!

Did you get a shipping notification first?

RE: TOAW IV Manuals Shipping Delay

Posted: Sat Dec 23, 2017 2:26 pm
by sPzAbt653
Yes, on the 20th, that it was shipped on the 19th.