Matrix Games Forums

Commanding Heights Western approach scenario keeps crashing at a certain point in the game, on the last turn.
File attached.

I have gone back to a save game and replayed the last turn , and the game crashes again.

a report will at least let others eg support know if it's your pc or hardware software mix and the system your using in getting a better reply on your issues and welcome to the forum

How to get a DirectX Diagnostic file:

1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.

once the report has been made, just attach it to your post with first adding the file to a zip, which is then permitted to attach to the forum

here is the DxDiag.

thanks

Mark

ok only notes for the developers

Windows 10 Home 64-bit

Memory: 8192MB RAM

Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz (8 CPUs), ~2.9GHz

User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)

Card name: AMD Radeon HD 5570
Dedicated Memory: 2034 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Driver Date/Size: 11/3/2015 (old)

Creative SB X-Fi
Date and Size: 12/19/2015 again drivers old)

Display Tab 1: No problems found.
Sound Tab 1: The file ctaud2k.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Sound Tab 2: The file ctaud2k.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Input Tab: No problems found.

no game related errors in the logs, only system errors

will pass it on to the developers, but just checked the tech support posts and so far not seen another one mentioning on it, so it's a first and because of game age etc, and plenty will have passed this point without errors i;m not sure what it could be, while you have 2 drivers which are old, can't say either would cause the error on a given point, if it stops elsewhere please post again with the save etc which may help the developer understand why it goes wrong on yours and not there etc and sorry for your issues,

forgot to ask, steam or site version?

and did you buy the game from here? if yes you can also get a free steam key to play on steam and try with the same game save to continue, same version but for some it works better on one than it does on the other, so worth a try to get past it etc