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How to Install and Run Version 2.0

Posted: Thu Jan 18, 2018 2:21 pm
by Daniele
Hi all,

Version 2.0 it's not just an update (even if massive). It's more a remastered edition of the game. This means that this new version comes with a new installer.

Version 2.0 is free and you don't have to buy the game again.

To play Campaign Series Middle East with 2.0 on it, you have:

- To go to "My Games"
- Find CS ME
- Download Version 2.0 launcher
- Uninstall the old Version
- Install Version 2.0
- Run the game

Hope this helps!

Regards,
Daniele

RE: How to Install and Run Version 2.0

Posted: Thu Jan 18, 2018 2:36 pm
by Budge4
Yep that helps Daniele, thank you to all involved with v2.0

Edit: Have to be careful after installing v2, if you try the update button it tries to install v1.02

RE: How to Install and Run Version 2.0

Posted: Thu Jan 18, 2018 3:12 pm
by ironbar61
I can't find CS ME under 'My games,' but when I look under "find my order, Digital River," it's right there. Click on download and get version 1.0. What am I doing wrong?

RE: How to Install and Run Version 2.0

Posted: Thu Jan 18, 2018 3:34 pm
by randy44
question i have 378 programs installed on c & e but no where is there a CSME program to uninstall.

no uninstall in folder that i can find?

nothing

RE: How to Install and Run Version 2.0

Posted: Thu Jan 18, 2018 4:10 pm
by berto
ORIGINAL: randy44

question i have 378 programs installed on c & e but no where is there a CSME program to uninstall.

no uninstall in folder that i can find?

nothing
You have a previous verson of CSME installed, yes? If so, in Control Panel, try Programs > Uninstall a program.

RE: How to Install and Run Version 2.0

Posted: Thu Jan 18, 2018 4:19 pm
by Crossroads
ORIGINAL: Daniele

Hi all,

Version 2.0 it's not just an update (even if massive). It's more a remastered edition of the game. This means that this new version comes with a new installer.

Version 2.0 is free and you don't have to buy the game again.

To play Campaign Series Middle East with 2.0 on it, you have:

- To go to "My Games"
- Find CS ME
- Download Version 2.0 launcher
- Uninstall the old Version
- Install Version 2.0
- Run the game

Hope this helps!

Regards,
Daniele

Here's the visuals for above. Note, if you don't see your game in My Games page, you might need to register it manually first. There's a link for that in the My Games page, under Member Services, top right.
Image

RE: How to Install and Run Version 2.0

Posted: Thu Jan 18, 2018 4:22 pm
by Bioman
If that does not work as it did not for me select core instead of update since that is where I found the update.

RE: How to Install and Run Version 2.0

Posted: Thu Jan 18, 2018 4:58 pm
by Red2112
It´s in "Core" for me aswell.

RE: How to Install and Run Version 2.0

Posted: Thu Jan 18, 2018 5:13 pm
by Crossroads
ORIGINAL: Red2112

It´s in "Core" for me aswell.

Picture updated

RE: How to Install and Run Version 2.0

Posted: Thu Jan 18, 2018 6:24 pm
by randy44
nothing was there. nothing to uninstall.

just manually deleted and cleaned register. CSME was nested in some
MS stuff...deleted that and it installed fine.

not sure what happened on initial install. always worked though.

thanks!

RE: How to Install and Run Version 2.0

Posted: Fri Jan 19, 2018 1:58 am
by Crossroads
ORIGINAL: randy44

nothing was there. nothing to uninstall.

just manually deleted and cleaned register. CSME was nested in some
MS stuff...deleted that and it installed fine.

not sure what happened on initial install. always worked though.

thanks!

Randy, if you don't see the download in your MyGames page,, I'd suggest contacting Matrix Support to find out about it. I am sure they can solve the issue.

RE: How to Install and Run Version 2.0

Posted: Fri Jan 19, 2018 7:46 am
by demyansk
Can I just uninstall the game and then do a reinstall from my Matrix account?

Thanks

RE: How to Install and Run Version 2.0

Posted: Fri Jan 19, 2018 8:14 am
by Crossroads
ORIGINAL: demyansk

Can I just uninstall the game and then do a reinstall from my Matrix account?

Thanks

Yes. There's a complete 2.0 Installer at your My Games page. See above.

RE: How to Install and Run Version 2.0

Posted: Fri Jan 19, 2018 1:23 pm
by ironbar61
ORIGINAL: ironbar61

I can't find CS ME under 'My games,' but when I look under "find my order, Digital River," it's right there. Click on download and get version 1.0. What am I doing wrong?
Thanks guys! Fixed and installed, another reason I like Matrix so much, outstanding support!

RE: How to Install and Run Version 2.0

Posted: Fri Jan 19, 2018 3:19 pm
by Wolfe1759
Can't install.

CSME isn't listed on my "My Games" page

I can find it in the "Find My Orders" page but the download link appears to be for the base v100.exe setup release.

What do I need to do?

P.S. I've just submitted a helpdesk ticket.

P.P.S SOLVED - I had to manually register the game for it to appear in My Games

RE: How to Install and Run Version 2.0

Posted: Fri Jan 19, 2018 6:29 pm
by Oberst_Klink
ORIGINAL: Wolfe1759

Can't install.

CSME isn't listed on my "My Games" page

I can find it in the "Find My Orders" page but the download link appears to be for the base v100.exe setup release.

What do I need to do?

P.S. I've just submitted a helpdesk ticket.

P.P.S SOLVED - I had to manually register the game for it to appear in My Games
Kamerad Salop... be a tad more specific.

a)If you got CSME pre-2.0, you got a serial number
b) If so, you log-in at the members page and download the update for free
c) If you bought CSME right now (like I did), you download the core program from the members page

Klink, Oberst

P.S. Just read it -SOLVED; sorry.

RE: How to Install and Run Version 2.0

Posted: Fri Jan 19, 2018 7:56 pm
by Wolfe1759
ORIGINAL: Oberst_Klink
ORIGINAL: Wolfe1759

Can't install.

CSME isn't listed on my "My Games" page

I can find it in the "Find My Orders" page but the download link appears to be for the base v100.exe setup release.

What do I need to do?

P.S. I've just submitted a helpdesk ticket.

P.P.S SOLVED - I had to manually register the game for it to appear in My Games
Kamerad Salop... be a tad more specific.

a)If you got CSME pre-2.0, you got a serial number
b) If so, you log-in at the members page and download the update for free
c) If you bought CSME right now (like I did), you download the core program from the members page

Klink, Oberst

P.S. Just read it -SOLVED; sorry.

Thanks for trying to assist in any case, always appreciated.

If you're not from the Midlands I'm impressed by the Salop reference [:)]

RE: How to Install and Run Version 2.0

Posted: Sat Jan 20, 2018 7:35 am
by Oberst_Klink
I lived/worked in the Home Counties for quite a while... so, I ain't a Northerner or Brummie :D Can do good London, Irish, Cider (Somerset) accents though :D

By birth of course, as Kraut as it gets mate.

Klink, Oberst

RE: How to Install and Run Version 2.0

Posted: Sat Jan 20, 2018 8:41 am
by Andrea G
I am trying to download the installer for 2.0 but is awfully slow.

My connection runs approx at 50 MB/s in download but the download speed from the matrix server is around 25Kb/s, it will take hours to complete!

Is the matrix server so chocked up?

RE: How to Install and Run Version 2.0

Posted: Sat Jan 20, 2018 10:14 am
by Oberst_Klink
ORIGINAL: Andrea G

I am trying to download the installer for 2.0 but is awfully slow.

My connection runs approx at 50 MB/s in download but the download speed from the matrix server is around 25Kb/s, it will take hours to complete!

Is the matrix server so chocked up?
My guess is, it really is a tad chocked up; did you also check the AV settings and firewall perhaps?

Klink, Oberst