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Can't Play

Posted: Mon Feb 12, 2018 6:10 pm
by bbbwl
Hi, I just bought and downloaded the new gold edition. It seemed to install fine, when I run the game I can pick the scenario and my side but when I hit play it give a error message about national tiles and then goes back to Windows. I am using windows 10 and its updated. My system far exceeds the needs for the game. any Ideas. Thanks

RE: Can't Play

Posted: Thu Feb 15, 2018 9:51 am
by Benedict151
Hello bbbwl
I'm sorry to hear you have a problem, is it possible for you to give us the full error message? (or a screenshot of it)

I'd also suggest that it might be worth updating your video card drivers if you have not done so already to see if that helps

thank you
Ben Wilkins

RE: Can't Play

Posted: Thu Feb 15, 2018 12:25 pm
by Hubert Cater
Hi BBBWL,

I can confirm that updating your video card drivers should resolve this issue for you,

Hubert

RE: Can't Play

Posted: Sat Mar 10, 2018 7:13 pm
by amandkm
Hubert,

I've updated video card drivers and its not helped. I'm attaching my DxDiag file