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[RESOLVED] Start Screen: Menu distorted
Posted: Fri Apr 06, 2018 9:04 am
by JSF
Hello,
using my Laptop for Command, the Startup Menu Screen is displayed incomplete and distorted.
Screenie attached.
What to do?
RE: Start Screen: Menu distorted
Posted: Fri Apr 06, 2018 9:11 am
by zakblood
post a report so others and developers can advice as long as you have read the stickies etc?
tm.asp?m=4190908
How to get a DirectX Diagnostic file:
1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice
We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.
once the report has been made, just attach it to your post with first adding the file to a zip, which is then permitted to attach to the forum
RE: Start Screen: Menu distorted
Posted: Fri Apr 06, 2018 9:12 am
by Puciek
Removing Command.ini should do the trick, just keep in mind that this will reset all your settings, not just window sizes/locations.
RE: Start Screen: Menu distorted
Posted: Fri Apr 06, 2018 9:35 am
by Dimitris
Hi Ralf,
This looks like a high-DPI issue. See here:
tm.asp?m=4190908
RE: Start Screen: Menu distorted
Posted: Fri Apr 06, 2018 10:53 am
by JSF
Hi Dimitris,
ORIGINAL: Dimitris
Hi Ralf,
This looks like a high-DPI issue. See here:
tm.asp?m=4190908
Bingo! That did the trick.
Sorry, I should have read the stickies before and thus could have solved it on my own.
Thx for that really fast and helpful Support!
RE: Start Screen: Menu distorted
Posted: Fri Apr 06, 2018 10:54 am
by JSF
Hi zakblood,
ORIGINAL: zakblood
post a report so others and developers can advice as long as you have read the stickies etc?
tm.asp?m=4190908
How to get a DirectX Diagnostic file:
1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice
We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.
once the report has been made, just attach it to your post with first adding the file to a zip, which is then permitted to attach to the forum
You were right, sorry. Next time I meet an issue I´ll report it in a professional way.