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Can't access PBEM game

Posted: Thu Jul 26, 2018 12:00 am
by baldbrother
When I try to access a PBEM I get this after clicking multiplayer.

Image

RE: Can't access PBEM game

Posted: Thu Jul 26, 2018 1:21 am
by zakblood
then something inputted is wrong, either a space or an error, without the correct information, it won't work

RE: Can't access PBEM game

Posted: Thu Jul 26, 2018 2:19 am
by baldbrother
Thanks Zakblood but that's the screen I get I can't input anything. How can I bypass that and put in a new name/password?

RE: Can't access PBEM game

Posted: Thu Jul 26, 2018 2:24 am
by zakblood
go into the doc's folder and find where the game data is and delete the file with the password in it, it's called config and retry

RE: Can't access PBEM game

Posted: Thu Jul 26, 2018 2:44 am
by baldbrother
Thanks. I found two files called config and deleted both but the result was the same.

RE: Can't access PBEM game

Posted: Thu Jul 26, 2018 2:54 am
by zakblood
only option now then is full staff support and open a support ticket, as tbh if you delete the file, you have to input it again once the game loads, so it seems something lese is wrong, which tbh i'm not sure of what it could be, as advice offered has worked here in the past with the game

tm.asp?m=3901652

RE: Can't access PBEM game

Posted: Thu Jul 26, 2018 2:56 am
by zakblood
this is my previous post on the same subject

tm.asp?m=4369718

RE: Can't access PBEM game

Posted: Thu Jul 26, 2018 2:58 am
by zakblood
with this one from the developer offering the same advice

tm.asp?m=4394333

good luck and hope your sorted soon and can carry on and enjoying the game