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Unable to open FTP file for downlaod
Posted: Fri Oct 19, 2018 7:56 am
by ool
just bought this game. Check for update and it can't download the update due to inability to open Update FTP file.
RE: Unable to open FTP file for downlaod
Posted: Fri Oct 19, 2018 8:05 am
by zakblood
please try a different browser or alter your firewall settings to allow access to the app / program.
or just use the members area and download the file from there using a Free FTP program, or a good browser like chrome
RE: Unable to open FTP file for downlaod
Posted: Fri Oct 19, 2018 8:08 am
by ool
I am using chrome. I see nowhere where my app settings are interfering with this download.
RE: Unable to open FTP file for downlaod
Posted: Fri Oct 19, 2018 8:18 am
by zakblood
then either a popup blocker or firewall permissions issue
which patch link are you after?

RE: Unable to open FTP file for downlaod
Posted: Fri Oct 19, 2018 8:22 am
by ool
Restarted and the update started. Then got message unable to update autorun.ex and a couple of other files.
Restarted again and it says I have the latest version of the game. However autorun.exe and acouple of other files weren't updated.
RE: Unable to open FTP file for downlaod
Posted: Fri Oct 19, 2018 8:22 am
by zakblood
all links checked working fine

RE: Unable to open FTP file for downlaod
Posted: Fri Oct 19, 2018 8:24 am
by zakblood
the game won't update a file that's in use, that's why you get the error message, close the program down first, make sure it's no longer running in task manager and try again
RE: Unable to open FTP file for downlaod
Posted: Fri Oct 19, 2018 8:25 am
by ool
Sohow do I get autorun.exe and the other files updated?
RE: Unable to open FTP file for downlaod
Posted: Fri Oct 19, 2018 8:27 am
by ool
1st one.
RE: Unable to open FTP file for downlaod
Posted: Fri Oct 19, 2018 8:29 am
by zakblood
ORIGINAL: ool
Sohow do I get autorun.exe and the other files updated?
download the patch, and update it when the game isn't running or still in memory
right click install as admin on the patch, and let it do it's update, without the files in use, they will update, reboot the pc to make sure if you don't want to close the files manually in task manager etc
RE: Unable to open FTP file for downlaod
Posted: Fri Oct 19, 2018 8:36 am
by ool
Could you please provide me the URl to get to this download page. Thanks
RE: Unable to open FTP file for downlaod
Posted: Fri Oct 19, 2018 9:35 am
by zakblood
sorry no problem, didn't see the reply and had my dinner
http://www.matrixgames.com/products/524/downloads/
there you go