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login help

Posted: Sun Dec 02, 2018 6:54 pm
by fritzfarlig
I need a little help here

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RE: login help

Posted: Sun Dec 02, 2018 6:56 pm
by fritzfarlig
here from the manual not the same

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RE: login help

Posted: Sun Dec 02, 2018 8:03 pm
by CapnDarwin
Have you created a PBEM++ login and logged in before for this game? If you have, hit the edit button and check all of the data that pops up in the lower panel. In some cases, including mine, the change over to a unified login some time back messed up the information and once I put it in correctly I could log back in. Keep us posted on what happens.

RE: login help

Posted: Mon Dec 03, 2018 4:30 am
by fritzfarlig
I have a slithrine account I also used for others games I think I can used the same here ? yes

RE: login help

Posted: Mon Dec 03, 2018 4:38 am
by zakblood
only if they have been linked etc, and typed as they are, so for me, it's zakblood, not ZakBlood, which will give an error

http://www.slitherine.com/forum/viewtop ... 58&t=79395

Usernames in conflict: merging usernames to a single login link above

RE: login help

Posted: Mon Dec 03, 2018 8:47 pm
by fritzfarlig
The problem I can’t even write my username in the dialogbox
Something very wrong

RE: login help

Posted: Tue Dec 04, 2018 3:39 am
by zakblood
check your antivirus to see if it's stopped anything, or have any popup blocker installed, or even if your main language is supported in game

RE: login help

Posted: Tue Dec 04, 2018 2:18 pm
by CapnDarwin
Just to check, what happens when you hit the Edit button? Do you get the info display in the bottom panel?

RE: login help

Posted: Tue Dec 11, 2018 5:57 am
by fritzfarlig
I give it a try today

RE: login help

Posted: Thu Dec 13, 2018 5:04 pm
by fritzfarlig
working now thank you very much for the help

RE: login help

Posted: Thu Dec 13, 2018 7:30 pm
by CapnDarwin
Awesome! Glad it's working. Happy Hunting! [8D]

RE: login help

Posted: Tue Jan 01, 2019 6:54 pm
by Scotty123
I had the exact same problem as above and it worked for me as well. BUT when I do go to log in, I need the game key when I go to edit. Where do I find the game key?

Thanks in advance

RE: login help

Posted: Wed Jan 16, 2019 6:57 pm
by CapnDarwin
Scotty, the key should be in the download info you got when you bought the game on the Matrix site. If you registered your game you can also get the key from your Members Area showing all your games.