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Game Crashes and closes after 6.00 patch
Posted: Sat Dec 22, 2018 7:03 pm
by alec29
Installed a few days ago ran ok but now crashes when ever I click Play on the main menu (have deleted and reinstalled)
RE: Game Crashes and closes after 6.00 patch
Posted: Sun Dec 23, 2018 12:14 pm
by hapshott
Hello,
Same for me. It ran for 1 day. After that I was stupid and used steam for close combat. I installed the Ardennes mod. But steam couldn't handle that. So I re-installed the matrix version and patched. After that it crahes to desktop. Installed the steam version again and everythig was fine again. I uninstalled cc lsa of course every time.
It seems that it is looking to a wrong folder or so.
RE: Game Crashes and closes after 6.00 patch
Posted: Sun Dec 23, 2018 12:29 pm
by hapshott
Hi,
I just reinstalled the matrix version again. It works after I removed the folder named:
C:\Users\<your name>\Documents\My Games\CloseCombatLastStandArnhem
Perhaps this deleting of the folder helps you also.
RE: Game Crashes and closes after 6.00 patch
Posted: Sun Dec 23, 2018 12:47 pm
by zakblood
so any help still needed or not?
tm.asp?m=4190946
RE: Game Crashes and closes after 6.00 patch
Posted: Sun Dec 23, 2018 1:04 pm
by hapshott
Ho Zakblood,
Yes. I need help. But not for this anymore. I have now the same asKanov has:
tm.asp?m=4553256
post 23
RE: Game Crashes and closes after 6.00 patch
Posted: Sun Dec 23, 2018 1:25 pm
by zakblood
the maker and coder of the game is looking at that post and will reply, just when back in the office now as there closed for xmas
RE: Game Crashes and closes after 6.00 patch
Posted: Sun Dec 23, 2018 1:53 pm
by hapshott
Hello Zakblood,
For me the steam version works correctly. Only the matrix version gives the save issue. Perhaps this helps in debugging the issue.
Happy holidays
RE: Game Crashes and closes after 6.00 patch
Posted: Wed Jan 02, 2019 12:19 am
by WilliSaenger
Removing the folder C:\Users\<your name>\Documents\My Games\CloseCombatLastStandArnhem solved the problem for me.
RE: Game Crashes and closes after 6.00 patch
Posted: Wed Jan 02, 2019 12:40 am
by WilliSaenger
Removing the folder solves the problem only until you save again. When you restart the game and press "Play Game" the game crashes again.
If you install the v6.0 beta update that came out in August though, the saving process runs smoothly.
If you compare the size of the two v6.0 updates, you can notice that there is a difference in size.
This means that the two updates are different.
To recap:
The v6.0 update that came out in August and that you can find on the matrix website in the download section of your account, works.
The v6.0 update that came out in October seams to be buggy and leads to crashes on different systems.
RE: Game Crashes and closes after 6.00 patch
Posted: Wed Jan 02, 2019 12:45 am
by WilliSaenger
I noticed that the update(6.0) that came out in August saves the files in the C:\Matrix Games\Close Combat Last Stand Arnhem\Games\Save folder.
The newer update (the one that crashes) saves in C:\Users\<your name>\Documents\My Games\CloseCombatLastStandArnhem.
There must be some kind of conflict with steam..
RE: Game Crashes and closes after 6.00 patch
Posted: Thu Jan 03, 2019 1:42 pm
by PipFromSlitherine
Can you guys seeing crashes confirm if you are using Dropbox or OneDrive, or other file syncing software on the My Games folder on your systems?
Cheers
Pip
RE: Game Crashes and closes after 6.00 patch
Posted: Thu Jan 03, 2019 7:49 pm
by WilliSaenger
Hi Pip,
I don't have any file syncing software on the MyGames folder.
What about Steam? Doesn't it use the folder aswell?
Cheers
RE: Game Crashes and closes after 6.00 patch
Posted: Fri Jan 04, 2019 2:08 pm
by PipFromSlitherine
Steam cloud saving is not enabled for the game, so it unlikely to be touching the folder. Note that if you are running W10 (and maybe 8, I can't remember top of my head) and logged in with a MS account it may be running OneDrive anyway.
I am trying to find the bug or issue, so many thanks for all the people who have replied.
Cheers
Pip
RE: Game Crashes and closes after 6.00 patch
Posted: Fri Jan 04, 2019 2:13 pm
by PipFromSlitherine
The steam version also seems to fix the issue for some people, but cause it for others, so I don't think Steam is involved.
Cheers
Pip
RE: Game Crashes and closes after 6.00 patch
Posted: Fri Jan 04, 2019 2:51 pm
by PipFromSlitherine
[edit: superseded by the post below]
RE: Game Crashes and closes after 6.00 patch
Posted: Fri Jan 04, 2019 3:54 pm
by PipFromSlitherine
This is a hotfix drop of an EXE that should solve the crash issues people are seeing. This is a Matrix version EXE. This EXE should be unpacked and placed in the game's install folder, then run directly. Note your AV or Windows may want to warn you or block the file because it straight from the oven.
https://www.dropbox.com/s/jqbkaykh5z6lp ... 2.zip?dl=0
There is also a workaround until we can push the update out. Copy the folders Save and Battles from Documents/My Games/CloseCombatLastStandArnhem/Games/ into the Games/ folder in your install folder. Once the update is out you can delete these superfluous files.
Cheers
Pip
RE: Game Crashes and closes after 6.00 patch
Posted: Mon Jan 14, 2019 7:48 pm
by shayanhe
Is this file good for the GOG version too? I have the same issue and can't get it to work. I get an error message regarding serial number.
RE: Game Crashes and closes after 6.00 patch
Posted: Mon Jan 14, 2019 8:29 pm
by PipFromSlitherine
No - it is for the Matrix version only. But the updated version is currently being pushed out to the various store fronts, so should be available soon.
Cheers
Pip
RE: Game Crashes and closes after 6.00 patch
Posted: Thu Apr 11, 2019 4:47 am
by STIENER
so Pip or Zak...is there a NEW update out for LSA now that fixes this?
RE: Game Crashes and closes after 6.00 patch
Posted: Thu Apr 11, 2019 5:04 am
by zakblood
will chase it up and see