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Changing PBEM email
Posted: Thu Jan 17, 2019 4:15 pm
by Pocus
I don't get an email notification when a turn has run. How can I check and edit the email used for the PBEM++ system?
RE: Changing PBEM email
Posted: Fri Jan 18, 2019 2:00 pm
by BillRunacre
I think it's connected to whatever email address your Slitherine/Matrix account uses, so to change you'll need to log-in to your account profile here.
RE: Changing PBEM email
Posted: Sun Jan 20, 2019 2:43 pm
by Pocus
No, I thought so, but the email I have set is my email and I never received anything. I'll need to reach global support probably.
RE: Changing PBEM email
Posted: Sun Jan 20, 2019 3:39 pm
by Taxman66
Junk filter maybe?
RE: Changing PBEM email
Posted: Tue Jan 22, 2019 2:15 am
by Pocus
It has been now solved by the crew extrordinaire at
support@slitherine.co.uk [&o]
It might happen that during the migration that merged the 2 accounts at Slitherine and Matrix, the email address used specifically to notify people playing PBEM++ is lost. This is now fixed for me.