Matrix Games Forums

After a successful install of v1.01 and opening of that version of the games, am getting an error when I try to start any of the games after I install the v2.02 patch:
[ERROR ID 102] (misc.cpp, line 1776, logit()) frontend.log file open error

I also notice that in the control panel, to uninstall, it still lists v1.01; however, when I click on update in the splashscreen, it says I have the most up to date version installed

I've tried a complete reinstall, install to a new location, etc., etc.
I did also have the side-by-side error regarding C++ 2008, and got that fixed, but while the initial splashscreen opens, the games themselves will not.

Also of note:
- When first installing the v2.02 patch, I still had the splashscreen open and it paused because some files were still open. It asked if I wanted to install those files after a restart, so I said yes, and restarted the laptop accordingly once everything else was finished. Maybe that's the problem?
- Despite deleting all originally installed games files, after a fresh install, in a different location, the game still remembers my previous settings regarding unit the window and display settings like hex outlines

Help please! Was so looking forward to the upgraded features!
System info: Win10

I appear to have finally answered my own question here, after a couple of hours rummaging around in these forums! [:'(]. So much so, that I can't even remember now who suggested using the compatibility for Win7 but with supreme thanks to whoever you are [&o][&o]
For anyone else who might, yet still come across this later:
- Create shortcuts of the .exe files for each game (forget about the desktop, 'Menu' icon; the games won't run from there; although The Game manual and other links still should). You need to create the shortcuts, coz the .exe file, right-click menu may not have the compatibility tab in it.
- Right click on each shortcut and go to the 'Compatibility' tab
- Change:
> Select 'Run as Administrator'
> Change compatibility to Win7 (Yes, even though it's on a Win10 machine!)

There were also suggestions about changing the GPI settings, but I found that to be unnecessary. Plus, if you do change that as they instruct, you may find the game graphics and icons have shrunk to the point you need a magnifying glass!