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Player ID not found

Posted: Mon Sep 02, 2019 1:08 pm
by PvtBenjamin
PBEM game

Got error Player ID not found when I finished (1st turn)

then said game was saved

game wasn't saved

RE: Player ID not found

Posted: Mon Sep 02, 2019 2:52 pm
by PvtBenjamin
Happened again saved it first this time

Connection error 15


RE: Player ID not found

Posted: Wed Sep 04, 2019 2:40 pm
by Hubert Cater
Sounds like some sort of connection error with the server, is this still an issue for you now or has it resolved itself?

RE: Player ID not found

Posted: Wed Sep 04, 2019 4:15 pm
by PvtBenjamin
Still cant end the turn - Says "Player ID not found!"

Cant even delete the game

It was a new player (he said he was anyway [8|]) Pomp\u00e93

Is it possible he deleted his ID?

strange

RE: Player ID not found

Posted: Thu Sep 05, 2019 10:25 am
by Hubert Cater
If your other PBEM++ games are working then perhaps it is an issue with just this one player and his ID. I'd suggest contacting Matrix support to help you sort this out as this would be on their back end which I unfortunately don't have access to.

RE: Player ID not found

Posted: Thu Sep 05, 2019 10:44 am
by PvtBenjamin
everything else fine

Just can't resign from the game..not that big an issue

ty