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Blank screen

Posted: Sat Oct 26, 2019 5:19 pm
by Scramble
Hi,

After the update when I launch the game, I have the music and nothing else. I tried unsuccessfuly to change résolution.
I don't understand.

Thanks.

Image

RE: Blank screen

Posted: Sat Oct 26, 2019 5:47 pm
by Scramble
I just saw the previous topic about the update, the same problem.
Here my output_log.txt

Initialize engine version: 2017.4.27f1 (0c4b856e4c6e)
GfxDevice: creating device client; threaded=1
Direct3D:
Version: Direct3D 11.0 [level 11.1]
Renderer: NVIDIA GeForce GTX 1080 Ti (ID=0x1b06)
Vendor: NVIDIA
VRAM: 11127 MB
Driver: 26.21.14.4097
Begin MonoManager ReloadAssembly
- Completed reload, in 1.096 seconds
<RI> Initializing input.

<RI> Input initialized.

<RI> Initialized touch support.

The class named 'Undo' is not derived from MonoBehaviour or ScriptableObject!

(Filename: Line: 1515)

A script behaviour (probably Undo?) has a different serialization layout when loading. (Read 32 bytes but expected 248 bytes)
Did you #ifdef UNITY_EDITOR a section of your serialized properties in any of your scripts?
0x00007FFD49A4CECC (UnityPlayer)
0x00007FFD49A5108F (UnityPlayer)
0x00007FFD4962CEED (UnityPlayer)
0x00007FFD49496250 (UnityPlayer)
0x00007FFD49496581 (UnityPlayer)
0x00007FFD49611C42 (UnityPlayer)
0x00007FFD496126BB (UnityPlayer)
0x00007FFD49172F55 (UnityPlayer)
0x00007FFD491719D4 (UnityPlayer)
0x00007FFD494F52CD (UnityPlayer)
0x00007FFD494F5DFF (UnityPlayer)
0x00007FFD494F5EB9 (UnityPlayer)
0x00007FFD4952FB78 (UnityPlayer)
0x00007FFD8E207BD4 (KERNEL32) BaseThreadInitThunk
0x00007FFD8F2CCED1 (ntdll) RtlUserThreadStart

(Filename: Line: 1922)

The file 'D:/WarPlan/WarPlan_Data/level0' is corrupted! Remove it and launch unity again!
[Position out of bounds!]
0x00007FFD49A4CECC (UnityPlayer)
0x00007FFD49A5108F (UnityPlayer)
0x00007FFD4962CEED (UnityPlayer)
0x00007FFD49496250 (UnityPlayer)
0x00007FFD49496581 (UnityPlayer)
0x00007FFD494FA9B4 (UnityPlayer)
0x00007FFD494FB255 (UnityPlayer)
0x00007FFD497993B0 (UnityPlayer)
0x00007FFD49603F0F (UnityPlayer)
0x00007FFD4990A353 (UnityPlayer)
0x00007FFD4960A265 (UnityPlayer)
0x00007FFD495BFC30 (UnityPlayer)
0x00007FFD4961268D (UnityPlayer)
0x00007FFD49172F55 (UnityPlayer)
0x00007FFD491719D4 (UnityPlayer)
0x00007FFD494F52CD (UnityPlayer)
0x00007FFD494F5DFF (UnityPlayer)
0x00007FFD494F5EB9 (UnityPlayer)
0x00007FFD4952FB78 (UnityPlayer)
0x00007FFD8E207BD4 (KERNEL32) BaseThreadInitThunk
0x00007FFD8F2CCED1 (ntdll) RtlUserThreadStart

(Filename: Line: 221)

A script behaviour (probably MapCreatorHexAndToggle?) has a different serialization layout when loading. (Read 32 bytes but expected 136 bytes)
Did you #ifdef UNITY_EDITOR a section of your serialized properties in any of your scripts?
0x00007FFD49A4CECC (UnityPlayer)
0x00007FFD49A5108F (UnityPlayer)
0x00007FFD4962CEED (UnityPlayer)
0x00007FFD49496250 (UnityPlayer)
0x00007FFD49496581 (UnityPlayer)
0x00007FFD49611C42 (UnityPlayer)
0x00007FFD496126BB (UnityPlayer)
0x00007FFD49172F55 (UnityPlayer)
0x00007FFD491719D4 (UnityPlayer)
0x00007FFD494F52CD (UnityPlayer)
0x00007FFD494F5DFF (UnityPlayer)
0x00007FFD494F5EB9 (UnityPlayer)
0x00007FFD4952FB78 (UnityPlayer)
0x00007FFD8E207BD4 (KERNEL32) BaseThreadInitThunk
0x00007FFD8F2CCED1 (ntdll) RtlUserThreadStart

(Filename: Line: 1922)

UnloadTime: 1.219800 ms
NullReferenceException: Object reference not set to an instance of an object
at MapCreatorHexAndToggle.BuildMap (Int32 mapXfrom, Int32 mapYfrom, Int32 mapXto, Int32 mapYto) [0x00000] in <filename unknown>:0
at MapCreatorHexAndToggle.Awake () [0x00000] in <filename unknown>:0

(Filename: Line: -1)

Setting up 6 worker threads for Enlighten.
Thread -> id: 32e0 -> priority: 1
Thread -> id: 3a7c -> priority: 1
Thread -> id: 33b8 -> priority: 1
Thread -> id: 2f54 -> priority: 1
Thread -> id: 37bc -> priority: 1
Thread -> id: 3558 -> priority: 1

RE: Blank screen

Posted: Sat Oct 26, 2019 7:02 pm
by VPaulus
Attach (not copy and paste) a DxDiag report file to your message.

RE: Blank screen

Posted: Sun Oct 27, 2019 4:27 am
by Scramble
Here it is.

RE: Blank screen

Posted: Sun Oct 27, 2019 10:09 am
by VPaulus
Have you tried windowed mode?

RE: Blank screen

Posted: Sun Oct 27, 2019 2:44 pm
by Scramble
Yes, and I try with different resolution. Unsuccessfully.

RE: Blank screen

Posted: Sun Oct 27, 2019 3:10 pm
by Scramble
I read the other topic "update already".
I tryed to use the fix unsuccessfully.
The game works without the update.

RE: Blank screen

Posted: Sun Oct 27, 2019 5:13 pm
by noissy
exactly what I'm having happen, Scramble!
(my topic that you refer to).

RE: Blank screen

Posted: Mon Oct 28, 2019 12:53 pm
by AlvaroSousa
Could there be some conflicting DLL? Bad hard drive partition area? I lean on the former

RE: Blank screen

Posted: Mon Oct 28, 2019 12:54 pm
by AlvaroSousa
We are looking into it for you. This is very odd. I have loaded WarPlan even on my laptop.

Can you tell us your computer system and OS please?

RE: Blank screen

Posted: Mon Oct 28, 2019 12:58 pm
by AlvaroSousa
Here is one you can try....

Uninstall WarPlan
Go to the directory where WarPlan is installed.
Remove all the files from the directory and clean it out.

Go to the...
C:\Users\"your user name"\AppData\LocalLow\Kraken Studios\WarPlan\output_log.txt

and paste it here.

RE: Blank screen

Posted: Mon Oct 28, 2019 4:51 pm
by noissy
I put a ticket in and am now being assisted by them.
Thanks to everyone here that has tried to help out.

RE: Blank screen

Posted: Mon Oct 28, 2019 6:28 pm
by Scramble
Windows 10 version 1903 (OS 18362.449)
Intel core i7 3970X
64 GB Ram
N vidia GTX 1080 Ti

Thank you.

RE: Blank screen

Posted: Mon Oct 28, 2019 6:31 pm
by Scramble
Here it is

RE: Blank screen

Posted: Mon Oct 28, 2019 7:56 pm
by AlvaroSousa
Looks like the Unity side is doing what it is supposed to.

Check if you have 2 anti-viruses running. Sometimes a DSL provider or Adobe installs one on your PC and you don't notice.

RE: Blank screen

Posted: Tue Oct 29, 2019 7:32 am
by Scramble
I saw only one, windows defender...

RE: Blank screen

Posted: Tue Oct 29, 2019 9:05 am
by Scramble
New try on another PC, and same problem after the update....

RE: Blank screen

Posted: Tue Oct 29, 2019 9:11 am
by AlvaroSousa
But only after the update?

RE: Blank screen

Posted: Tue Oct 29, 2019 11:01 am
by Scramble
Yes, without the update the game runs.

RE: Blank screen

Posted: Thu Oct 31, 2019 9:08 am
by Scramble
Thank You.
With the new update, it works.