Page 1 of 1

Update issue

Posted: Mon Oct 28, 2019 11:06 am
by Ostwindflak
I click on the link under "My Page" for the recent update to download it and it will not load the page or start a download. Page goes blank and the address bar just says "about:blank". The "check for updates" on the game launcher does not work for me either, but that is nothing new. That hasn't worked for me in years for any matrix game.

RE: Update issue

Posted: Mon Oct 28, 2019 12:56 pm
by AlvaroSousa
Are you looking for the patch to the multiplayer or the 1st official patch?

RE: Update issue

Posted: Mon Oct 28, 2019 1:50 pm
by Ostwindflak
Updater 1.00.01 in members area.

RE: Update issue

Posted: Mon Oct 28, 2019 1:58 pm
by Ostwindflak
After letting it sit for awhile on the blank internet page I finally got this message:

›Õ
Hmmm...can¡¦t reach this page
Try this
Make sure you¡¦ve got the right web address: http://ftp.matrixgames.com
Search for "http://ftp.matrixgames.com" on Bing
Refresh the page
Details
Report this issue

RE: Update issue

Posted: Mon Oct 28, 2019 4:33 pm
by AlvaroSousa
I see that page and the download files. I can down load them

RE: Update issue

Posted: Tue Oct 29, 2019 11:22 am
by Ostwindflak
Well disabling virus protection and firewall and also using different browsers didn't help. However I was able to download it from VPaulus's link in the "** FIXED ** Unable to access FTP page for game update download" thread. *shrugs* So I was able to update my game from that. Not sure why the other way is not working though.

RE: Update issue

Posted: Fri Nov 01, 2019 12:01 am
by Curious
I get the following error message when I try to update: Error: Update information for WarPlan could not be downloaded. Please contact Matrix Games for help.

RE: Update issue

Posted: Fri Nov 01, 2019 7:42 am
by VPaulus
ORIGINAL: Ostwindflak
Not sure why the other way is not working though.

It might still be something related with any of your Internet security programs (even disabled) or your ISP is doing some traffic shaping with downloads coming from FTP servers.


ORIGINAL: Curious

I get the following error message when I try to update: Error: Update information for WarPlan could not be downloaded. Please contact Matrix Games for help.

Try downloading from the mirrors links:
https://www.matrixgames.com/forums/tm.asp?m=4708586