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[Awaiting Feedback] Some Add-ons Not Licensed

Posted: Thu Nov 14, 2019 12:47 pm
by sfbaytf
I downloaded and installed CMO. Some of the add ons I bought are saying Not Licensed. I have the SN. Where and how can I activate them in CMO?

RE: Some Add-ons Not Licensed

Posted: Thu Nov 14, 2019 12:55 pm
by Surtur
Hi,

We need a bit more information.
- Did you enter the serials for them when you ran the installer?
- Which DLCs are not working for you and which are?

RE: Some Add-ons Not Licensed

Posted: Thu Nov 14, 2019 1:04 pm
by sfbaytf
No I didn't enter when I installed-just the new one for CMO. Chains of Wars, Northern Inferno and Silent Service all are playable and I didn't enter any SN's for them. The rest-I have all except for Desert Storm are saying Not Licensed.

On a separate note Tacview isn't working. I loaded a scenario and tried to use Tacview, but it wouldn't load. I manually selected the Command Tacview Manager .exe thinking it would work, but I get an error message saying its not the right .exe and contact support.

I already had an existing CMANO installation-the old version-should I delete that to save disk space?

RE: Some Add-ons Not Licensed

Posted: Thu Nov 14, 2019 1:23 pm
by Surtur
It might be worth trying to do a fresh new install, just to be certain. The installer should also allow you to add different serials for the DLCs.

RE: Some Add-ons Not Licensed

Posted: Thu Nov 14, 2019 2:06 pm
by sfbaytf
I did a fresh install and everything is loaded, except for Silent Service. the file that I was using that had the SN's didn't have Silent Service...I had to dig that up...

Will I have to uninstall and do another fresh install to re-enter Silent Service?

What if I decide to buy Desert Storm?

RE: Some Add-ons Not Licensed

Posted: Thu Nov 14, 2019 2:39 pm
by Dimitris
When you buy an additional DLC, ytou should not need to uninstall first; just run the installer again and enter the new SN.

RE: Some Add-ons Not Licensed

Posted: Fri Nov 15, 2019 10:38 am
by sfbaytf
ORIGINAL: Dimitris

When you buy an additional DLC, ytou should not need to uninstall first; just run the installer again and enter the new SN.

I'm doing as instructed to install Silent Service DLC and left my computer on all night as it's taking forever to extract files. It's still extracting files this morning.

I've noticed this when applying updates to CMANO on occasion.

I might have been better off completely uninstalling CMO and reinstalling from scratch.

RE: Some Add-ons Not Licensed

Posted: Fri Nov 15, 2019 10:39 am
by thewood1
I would also run a diagnostics on your harddrive. That just generally sounds weird.

RE: Some Add-ons Not Licensed

Posted: Sun Dec 01, 2019 11:37 am
by Dimitris
Is this still a problem?

RE: Some Add-ons Not Licensed

Posted: Fri Nov 27, 2020 8:57 pm
by mardesich
I have the same problems

RE: Some Add-ons Not Licensed

Posted: Fri Nov 27, 2020 10:14 pm
by thewood1
Which problem? There seem to be a couple different problems in this thread. Might want to create a separate thread and provide at least a minimal amount of info for the devs.