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Error Found program will not run
Posted: Mon Nov 18, 2019 3:31 pm
by ggarynorman
Hello,
When i run the program I get the spinning globe and an error message as follows:
Error found during beta5 application startup.
Error details:
Access to the path c:\program files(x86)\MatrixGames\Command Modern ....
Please advise a solution. i have reinstalled without success
Running on iMac pro with Parallels
It did work first time but not subsequently
RE: Error Found program will not run
Posted: Mon Nov 18, 2019 3:39 pm
by Dimitris
Hi,
Can you please make sure that Command is running with Administrator permissions? Thanks.
RE: Error Found program will not run
Posted: Mon Nov 18, 2019 5:26 pm
by ggarynorman
Sorry but it didn't make any difference
RE: Error Found program will not run
Posted: Mon Nov 18, 2019 5:39 pm
by Dimitris
Just as a long shot, can you reboot the PC and try again?
RE: Error Found program will not run
Posted: Tue Nov 19, 2019 9:20 am
by ggarynorman
I have already tried that to no avail
RE: Error Found program will not run
Posted: Tue Nov 19, 2019 9:42 am
by zakblood
try and reload the prerequisites or try bootcamp, as the game wasn't meant for and not been tested for emulation either, so could be anything tbh
drivers need updating or like i said, anything
RE: Error Found program will not run
Posted: Tue Nov 19, 2019 10:27 am
by JosephM
Hello GgaryNorman,
I'm sorry you are having problems with this. Please note that the game is intended for use on a native Windows system only, and we have never tested this on a Mac and do not run Parallels or Bootcamp in the office to advise on this. Mac users who purchase Windows products and expect these to run do so at their own risk. Also, as ZakBlood says, the best way of running Windows software on a Mac is through Bootcamp, as then at least you are running a full version of Windows on Intel hardware, although this is still not officially supported. Parallels uses virtualisation software, so, e.g. does not run using graphic card drivers.
However, please try the following: uninstall the game and install the game in a different folder than C:\Program Files (x86) (for example C:\Games).