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Can't start a new game
Posted: Fri Nov 29, 2019 4:44 am
by wzfcns
Try to start a new game,then:
here is bug report
RE: Can't start a new game
Posted: Sun Dec 01, 2019 6:55 pm
by Shannon V. OKeets
You need to have your computer operating system set to English.
The program is unable to convert the characters in the text files to the language you are currently using.
RE: Can't start a new game
Posted: Mon Dec 02, 2019 1:37 am
by wzfcns
change my system to English,and still crash.
RE: Can't start a new game
Posted: Fri Dec 06, 2019 3:42 am
by wzfcns
ORIGINAL: Shannon V. OKeets
You need to have your computer operating system set to English.
The program is unable to convert the characters in the text files to the language you are currently using.
change my system to English,and still crash.
RE: Can't start a new game
Posted: Sat Dec 07, 2019 6:17 pm
by Shannon V. OKeets
ORIGINAL: wzfcns
ORIGINAL: Shannon V. OKeets
You need to have your computer operating system set to English.
The program is unable to convert the characters in the text files to the language you are currently using.
change my system to English,and still crash.
You should contact Matrix Games/Slitherine customer support. The have a lot of experience helping customers install newly purchased games and get the program running.
RE: Can't start a new game
Posted: Wed Jan 15, 2020 4:53 am
by wzfcns
well,after a month email communication and try Several way include fully reinstall,compatibility,system language,newest patch,and the issue persists.then Slitherine support tell me report the issue in the forum.[&:]
RE: Can't start a new game
Posted: Thu Jan 16, 2020 11:07 pm
by BrianJH
Back in post #3 where you said you changed the your system to English, the attached bug report from the same post still shows your system running Simplified Chinese.
You might want to double check your language settings again.
