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[Logged] My Tacview display is not working correctly

Posted: Mon Aug 03, 2020 2:30 am
by sherlockboneman
Hi, So I just bought this on steam as a bundle with Command: Modern Operations and TacView advanced. On the first tutorial I launch an Israeli F-16. When I go the the 3D view, the plane porpoises. It is level, then increases attitude, then snaps back to level and increases attitude again. I understand step climbs, but this is not how they work :) There is supposed to (according to the manual) be a "high fidelity" option. It's not there. I am not sure how to make this work. I'd link a screenshot but it tells me I'm not allowed.

RE: My Tacview display is not working correctly

Posted: Mon Aug 03, 2020 3:15 am
by Rory Noonan
Hi sherlockboneman,

Thanks for the report here and on Steam.

We've logged a ticket for this and someone will be back to you shortly to assist.

0014057

RE: My Tacview display is not working correctly

Posted: Wed Aug 05, 2020 8:57 pm
by sherlockboneman
Hi, I'm sure you're all very busy but I'd like to see if I can do anything to help this. Is there an e-mail address I could send some screenshots to? I just don't want to keep playing it and and find out I can't return it- Or maybe it's not a big deal and I shouldn't worry about it? Just worry the TACVIEW might not be very useful if the plane's attitude is jumping around- would it still display radar cone elevation correctly? I just would like some answers to help out. How can I save log files for example?

RE: My Tacview display is not working correctly

Posted: Wed Aug 05, 2020 11:39 pm
by Rory Noonan
Hi sherlockboneman,
Originally posted by Dimitris:
Just to be clear, this is a visual glitch on Tacview, the aircraft are not really moving like that in Command's sim-world.

To amplify on this, Command sends data to Tacview and Tacview renders a 3D visualisation of that data. Nothing that happens in Tacview affects the simulation in Command. What you are seeing is purely cosmetic--although it sure does sound annoying.

We work quite closely with the developers of Tacview so if you can upload a Command .save file here it will help us reproduce the issue and assist in solving it (seeing you're a new user you can either PM it to me in a .zip file, upload it to Google Drive or a similar service and post the link here, or use https://www.pastefile.com/ to upload and again post the link here).

You can find logs in the Command installation directory \Logs although they are not particularly useful for us in bug-fixing. The .scen/.save file has all the information we need.