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Game Crashing when tweaking the tech points.

Posted: Mon Aug 03, 2020 10:31 pm
by malkarma
Hello,
I open this thread because I suffering an issue that is creating a lot of problems with the customer support in MP games.
Sometimes (more that desired) when I'm tweaking the tech points, the game freezes and force me to close it. This is making me to redownload my games. Versus the AI I don't really care, but in MP is forcing me to redownload the turns several times, something that have caused me issues with the Customer Support.
It's not a crash by itself (no crash report generated), but at all effects it's a crsh because I have to force close the game.
Any clue why this happens?

RE: Game Crashing when tweaking the tech points.

Posted: Tue Aug 04, 2020 3:51 am
by Harrybanana
This has happened to me as well; twice that I recall. I don't tweak my tech too much, just when I get a tech increase or an extra tech point.

RE: Game Crashing when tweaking the tech points.

Posted: Thu Aug 06, 2020 12:17 pm
by kflores01
Hello. I am experiencing the game freeze as well. Are there any remedies? I can install again. However, I do not know how to save off current game. Can you advise?

RE: Game Crashing when tweaking the tech points.

Posted: Thu Aug 06, 2020 12:26 pm
by AlvaroSousa
Email me the game save and I will take a look at it. Also send me the scenario. I'll PM you my email

RE: Game Crashing when tweaking the tech points.

Posted: Thu Aug 06, 2020 2:37 pm
by AlvaroSousa
Is this an A.I. or pbem game?

At the very least email me the scenario.

Post up the log file when the error occurs.

Error game logs are here
C:\Users\"your user name"\AppData\LocalLow\Kraken Studios\WarPlan\output_log.txt

RE: Game Crashing when tweaking the tech points.

Posted: Thu Aug 06, 2020 4:56 pm
by malkarma
Sadly I dont have that specific game anymore.
The issue have happened in diferent games, against a human and against the AI.
As soons as the issue will happen again I will send you the crash report.

RE: Game Crashing when tweaking the tech points.

Posted: Thu Aug 06, 2020 7:32 pm
by AlvaroSousa
If you could it would be great. Post the error log. If it is the same error as kflores then it is fixed in the beta new version I put up today.