How to redeem Steam keys
Posted: Thu Aug 20, 2020 5:53 am
Hi guys,
We’re very pleased to be working with Battlefront and know many of you are eagerly anticipating the release of Combat Mission. We wanted to give you some details on how things will work and both teams will do their best to make this process as painless as possible for you all to get your games working on Steam.
·Steam keys will be available once the game is released on Steam to anybody who purchased the game, no matter where they purchased. All users will get steam keys by creating an account with Matrix/Slitherine to redeem a steam key. The reason for this is Matrix already have a process to distribute the keys and Battlefront didn’t and it would have been a lot of work for them to create such as system so it felt simpler to use a system that already works. Sorry for the inconvenience of anyone who needs to create an account because of this.
·Once you have an account you can redeem Steam keys in the normal way by following these instructions - https://www.slitherine.com/forum/viewto ... 58&t=93585
·Note that if you bought a bundle from Battlefront you will only have one serial for all the games in the bundle. To redeem all the pieces of your bundle as Steam keys you will need to register that serial for each part of the bundle. E.g. if you purchased the base game and British Forces bundle you would register that serial twice, once to the base game and once to the DLC. Each will generate a unique Steam key for that piece of content on Steam and must be redeemed on Steam separately.
·When purchasing a bundle on Matrix/Slitherine you will receive a serial for each part separately.
·The versions on Matrix, Battlefront and Steam are identical apart from some minor changes to make the game compatible with Steam. Steam requires all the game content to be in the install folder so the placement of some files will be different to the Battlefront version but this is all behind the scenes and the features are identical. Multiplayer is possible between versions.
·Customers who buy from Matrix/Slitherine will have access to the Matrix installer and a Steam key. Customers who buy from Battlefront will have access to the Battlefront version and Steam key. Matrix/Slitherine customers will not have access to the Battlefront version and vice versa.
·Any Steam key redemption issues should be reported to the Matrix forum, as Battlefront are not able to help with that.
·Other tech support should be requested at your point of purchase but both companies will try and help out anyone who has an issue if they can. Obviously any order issues can only be investigated by the site you purchased from as neither company has access to that kind of info for the other.
·If you have any questions or problems please let us know and we will do our best to help.
EDIT:
We are still finalising how the conversion system will work so there might be a few issues. If you are having any trouble please report it back to us. We are working hard to try and give all existing customers the ability to register their game with us.
We’re very pleased to be working with Battlefront and know many of you are eagerly anticipating the release of Combat Mission. We wanted to give you some details on how things will work and both teams will do their best to make this process as painless as possible for you all to get your games working on Steam.
·Steam keys will be available once the game is released on Steam to anybody who purchased the game, no matter where they purchased. All users will get steam keys by creating an account with Matrix/Slitherine to redeem a steam key. The reason for this is Matrix already have a process to distribute the keys and Battlefront didn’t and it would have been a lot of work for them to create such as system so it felt simpler to use a system that already works. Sorry for the inconvenience of anyone who needs to create an account because of this.
·Once you have an account you can redeem Steam keys in the normal way by following these instructions - https://www.slitherine.com/forum/viewto ... 58&t=93585
·Note that if you bought a bundle from Battlefront you will only have one serial for all the games in the bundle. To redeem all the pieces of your bundle as Steam keys you will need to register that serial for each part of the bundle. E.g. if you purchased the base game and British Forces bundle you would register that serial twice, once to the base game and once to the DLC. Each will generate a unique Steam key for that piece of content on Steam and must be redeemed on Steam separately.
·When purchasing a bundle on Matrix/Slitherine you will receive a serial for each part separately.
·The versions on Matrix, Battlefront and Steam are identical apart from some minor changes to make the game compatible with Steam. Steam requires all the game content to be in the install folder so the placement of some files will be different to the Battlefront version but this is all behind the scenes and the features are identical. Multiplayer is possible between versions.
·Customers who buy from Matrix/Slitherine will have access to the Matrix installer and a Steam key. Customers who buy from Battlefront will have access to the Battlefront version and Steam key. Matrix/Slitherine customers will not have access to the Battlefront version and vice versa.
·Any Steam key redemption issues should be reported to the Matrix forum, as Battlefront are not able to help with that.
·Other tech support should be requested at your point of purchase but both companies will try and help out anyone who has an issue if they can. Obviously any order issues can only be investigated by the site you purchased from as neither company has access to that kind of info for the other.
·If you have any questions or problems please let us know and we will do our best to help.
EDIT:
We are still finalising how the conversion system will work so there might be a few issues. If you are having any trouble please report it back to us. We are working hard to try and give all existing customers the ability to register their game with us.
