Matrix Games Forums

I used to get Email notification about new threads in subscribed forums or new posts in subscribed threads. But for some weeks I get nothing despite activity in the subscribed forums/threads.
Is there something wrong? I tried to look in settings but could not find anything I may have accidentally disabled.

Is there really no one from staff here trying to help ?

some times parts of the forum don't get seen or misses with loads of posts a day, best advice is always PM a mod if no reply is given as maybe it's a site issue and then only they can help, for me, i saw, but had no advice to offer, other than to pass it on etc