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Servers Down?
Posted: Thu Oct 08, 2020 2:04 am
by Sovyetsky
Trying to finish my turn on PBEM against my brother for the third time now. It kept giving me PBEM server communication error then exiting the game. Before uploading this time I'm trying to just save to see if it will connect, still no luck. Are the server's down right now or does anyone know what could be going on?
RE: Servers Down?
Posted: Thu Oct 08, 2020 4:30 am
by Epekepe
Yes, same for me. Sorry Helsingor, I tried 2 times to play my turn. Have to do third later. Luckily there was no surprises in this turn, so I will do the same things.
RE: Servers Down?
Posted: Thu Oct 08, 2020 9:13 am
by LordNytram
Server seems down for me to at the moment. I can download and play but whether saving mid turn or on end of turn I get communication error-5.
Anyone else have this at the moment?
RE: Servers Down?
Posted: Thu Oct 08, 2020 10:10 am
by LordNytram
deleted
RE: Servers Down?
Posted: Thu Oct 08, 2020 10:20 am
by Hubert Cater
Sorry to hear about the trouble everyone, sounds like the server is down and contacting Slitherine support is probably the best option to let them know of the issue.
RE: Servers Down?
Posted: Thu Oct 08, 2020 10:48 am
by Epekepe
For some reason I couldn't log in to the Slitherine support page. Could someone please send them a message?
RE: Servers Down?
Posted: Thu Oct 08, 2020 1:36 pm
by Sovyetsky
I did send an email to the support team
RE: Servers Down?
Posted: Thu Oct 08, 2020 1:39 pm
by Sovyetsky
I was able to connect to the server's and upload my turn just now.
RE: Servers Down?
Posted: Thu Oct 08, 2020 4:29 pm
by ThunderLizard11
ORIGINAL: Sovyetsky
I was able to connect to the server's and upload my turn just now.
Same here
RE: Servers Down?
Posted: Thu Oct 15, 2020 11:11 am
by Epekepe
PBEM server communication error, again. I can download and play but saving mid turn or on end of turn I get communication error.
RE: Servers Down?
Posted: Fri Oct 16, 2020 10:27 am
by Hubert Cater
Sorry to hear about the trouble and if it is still not working please contact Matrix support directly as they will be the only ones that can fix/adjust the issue.