Matrix Games Forums

If you are getting this error, I need some information so I can figure it out:
There is an error with your serial number as entered. Please contact support@matrixgames.com for assistance

1. What is your error code?

2. Do you have 3 files in your main installation folder called:
eaglecom.exe
eaglecom.cdd
serialreg.txt

Thanks.

Get this error running btr.exe through dxwnd but NOT if run directly. Error code = -1073741819. The folder does contain your 3 mentioned files

Should add that version no. shown is 1.06.05 & no similar issues prior to last update.

I have all 3 files mentioned in Directory.

eaglecom.exe has stopped working
1073741819

This particular error seems to be related to sound settings and directx. I'm not great at fixing these but it sounds like a compatibility issue.

OK, what happens when you try these 2 things:

1. In DXWnd, delete the current EDBTR profile and re-import EDBTR.dxw from your game directory and run it.

2. set the properties of eaglecom.exe and btr.exe to run as administrator and windows 8 compatibility.

also see this page: https://answers.microsoft.com/en-us/win ... e524b422ac

ORIGINAL: simovitch

This particular error seems to be related to sound settings and directx. I'm not great at fixing these but it sounds like a compatibility issue.

OK, what happens when you try these 2 things:

1. In DXWnd, delete the current EDBTR profile and re-import EDBTR.dxw from your game directory and run it.

2. set the properties of eaglecom.exe and btr.exe to run as administrator and windows 8 compatibility.

also see this page: https://answers.microsoft.com/en-us/win ... e524b422ac

Tried 1. Same problem.
Tried 2 ....and can get into game.
So it seems that DXWnd does not work in this case.

Deleted

I believe I have found out something, perhaps inconclusive, about this issue. Deleting the file winmm.dll from the dxwnd directory stops the error message.(ie the game runs)
Further tests/research pending.
(Edit):
A different version of winmm.dll works - in my case a 146Kb version digitally signed 26Sep2020.
The replaced version was 137Kb & not digitally signed.

ORIGINAL: planetbrain

I believe I have found out something, perhaps inconclusive, about this issue. Deleting the file winmm.dll from the dxwnd directory stops the error message.(ie the game runs)
Further tests/research pending.
(Edit):
A different version of winmm.dll works - in my case a 146Kb version digitally signed 26Sep2020.
The replaced version was 137Kb & not digitally signed.

Deleting the winmm.dll does indeed work. I can now get into the game via DXWnd, thou I'm not sure I can see any difference with DXWnd or without using compatibility mode. My only gripe now is the speckled Duck egg looking Map.

OK so part of the problem here is that DXWnd is evolving and the configuration file provided with the game is not evolving with it. The version I have (.50) doesn't even have winmm.dll in it but I see the latest version is .58

You could try downloading and running 0.50 and see how that works. In the meantime I'll look into this more.

EDIT:
VERIFIED I get the same error as you folks if I run the latest version... so you need to stick with v2_05_50_build which is still available on the "Sourceforge" website:
https://sourceforge.net/projects/dxwnd/ ... t%20build/

Thanks for working through this with me. I'm going to change the DXWnd made easy thread.

Thanks for that....v2_05_50 working, .58 working when winmm.dll removed. I don't know if there is any difference...... ?