Page 1 of 1

Can't play on Steam or download through the site

Posted: Wed Nov 18, 2020 6:05 pm
by crazydave1066
I purchased WITE through the Matrix site and got a steam key. The steam version worked for a long time but stopped recently. I've heard this is not an issue with the version direct from the Matrix site, but it will not download after clicking the link. Is there a known solution to either of these problems?

Re: Can't play on Steam or download through the site

Posted: Sun Jun 04, 2023 10:38 am
by Kel
I have the same issue. I have a steam key but prefer to revert to the matrix version (for ease of launch and beta ver use in multi reasons). However error when downloading from Mypage.
Any idea of what should be done?
Thank you very much.

Re: Can't play on Steam or download through the site

Posted: Mon Jun 05, 2023 5:45 am
by Chris21wen
I can't but you might be best emailing support@matrixgames.com directly.