Matrix Games Forums

Greetings all

I am unable to start the game, neither from the start screen nor the .exe file.
I have, so far

Uninstalled and reinstalled game
RunFirstTimeSetupDX7
Made sure all .exe files are "Run as Administrator"

The RunFirstTimeSetupDX7 appears to install the keys in the registry, but makes no difference to starting the game

The funny thing is I can run the editor

I get no error code.

Dxdiag file attached

Thanks for any help

Hi Trevor,

Can you tell me what happens when you try and launch the game itself? For example does anything happen at all, even a window pop up briefly and then shut down?

Could you also try and white list the game in your Anti-Virus software to see if that helps?

If you try running from the EXE direct, e.g. from within the installation folder and not via the launcher, does that make any difference?

Hubert