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PBEM server communication error
Posted: Mon Dec 28, 2020 1:19 pm
by The Land
Hello - a couple of times this afternoon I've had PBEM server communication error appear when trying to submit a complete turn... anyone else have this? One of them was a pretty immense turn, as well...
RE: PBEM server communication error
Posted: Mon Dec 28, 2020 1:57 pm
by The Land
I'm also having some intermittent DNS problems - so might well just be my ISP?
RE: PBEM server communication error
Posted: Mon Dec 28, 2020 9:42 pm
by Christolos
ORIGINAL: The Land
Hello - a couple of times this afternoon I've had PBEM server communication error appear when trying to submit a complete turn... anyone else have this? One of them was a pretty immense turn, as well...
Just happened to me after an immense turn of SC-WaW
I looks like my internet connection died on me and then came back after I tried to upload the game...so I lost the whole turn. What a bummer. I do have internet connection issues from time to time.
C
RE: PBEM server communication error
Posted: Tue Dec 29, 2020 6:17 am
by The Land
ORIGINAL: Christolos
Just happened to me after an immense turn of SC-WaW
I looks like my internet connection died on me and then came back after I tried to upload the game...so I lost the whole turn. What a bummer. I do have internet connection issues from time to time.
so do I but yesterday was pretty persistent. However after looking at sites that tell you what ISPs are down, turns out mine was having big problems, so it's almost certainly not the game or the Slitherine system on this occasion.
RE: PBEM server communication error
Posted: Wed Dec 30, 2020 2:40 am
by KorporalKeith
Yes. Me too. Did my turn and the server failed and I lost the moves.
RE: PBEM server communication error
Posted: Wed Dec 30, 2020 6:02 am
by Gilber
Hello,
I also have this type of problem from time to time when I pass my turn. I often use Excel at the same time as SOE and I suspect [8|]that SOE is in conflict with Excel. the problem is not very serious as long as by closing the other programs the SOE backup is working properly.
hopefully this can help[:)]
RE: PBEM server communication error
Posted: Wed Dec 30, 2020 10:33 pm
by KorporalKeith
Is anyone working on the correction to this? I still can't submit a turn.
RE: PBEM server communication error
Posted: Wed Dec 30, 2020 11:25 pm
by Hubert Cater
Sorry to hear about the trouble guys, please contact Matrix support directly as they are in the best position to fix this issue:
https://www.matrixgames.com/contacts
RE: PBEM server communication error
Posted: Wed Dec 30, 2020 11:25 pm
by Hubert Cater
ORIGINAL: Gilber
Hello,
I also have this type of problem from time to time when I pass my turn. I often use Excel at the same time as SOE and I suspect [8|]that SOE is in conflict with Excel. the problem is not very serious as long as by closing the other programs the SOE backup is working properly.
hopefully this can help[:)]
Thanks Gilles, however this is likely something else from a PBEM++ server error and not likely that Excel is interfering... has this happened to you before the latest patch?
RE: PBEM server communication error
Posted: Thu Dec 31, 2020 8:10 am
by PJL1973
I'm also getting a connection error as well