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PBEM error

Posted: Tue Feb 16, 2021 2:34 pm
by michaelCLARADY
This morning I am getting this message every time I try to upload a completed turn. Looks to be an issue on every current match I have.

"Can't find game online"

RE: PBEM error

Posted: Tue Feb 16, 2021 2:43 pm
by baloo7777
I just got the same message trying to upload a PBEM game to the server.

RE: PBEM error

Posted: Tue Feb 16, 2021 2:50 pm
by ComadrejaKorp
Just now, the same problem .

RE: PBEM error

Posted: Tue Feb 16, 2021 3:19 pm
by ncc1701e

RE: PBEM error

Posted: Tue Feb 16, 2021 3:27 pm
by ComadrejaKorp
Thanks!

RE: PBEM error

Posted: Tue Feb 16, 2021 3:46 pm
by squatter
I don't know if this is connected but I just ended a turn and then noticed the game was still my turn on the server. Loaded up and the turn is back to the beginning, nothing saved.

Is this a known thing?

RE: PBEM error

Posted: Tue Feb 16, 2021 4:08 pm
by ComadrejaKorp
Ncc reported that they are updating PBEM server, we will have to wait, in theory it should already be working.

RE: PBEM error

Posted: Tue Feb 16, 2021 4:10 pm
by baloo7777
Thanks ncc. I'll try again in a little bit.

RE: PBEM error

Posted: Tue Feb 16, 2021 7:13 pm
by sillyflower
I still have this problem too at 22.10 GMT

RE: PBEM error

Posted: Tue Feb 16, 2021 7:45 pm
by AlvaroSousa
Wasn't Me

RE: PBEM error

Posted: Tue Feb 16, 2021 8:50 pm
by sillyflower
We know Alvaro [&o]

RE: PBEM error

Posted: Tue Feb 16, 2021 8:54 pm
by baloo7777
Just spent an hour on a turn and attempted to upload it... same message. I put a help desk ticket on it... bummer.

RE: PBEM error

Posted: Wed Feb 17, 2021 2:27 am
by Franklondon
I am getting the same message : "Can't find game online" ....... have tried to play and save / upload my turn 5 times now !

RE: PBEM error

Posted: Wed Feb 17, 2021 6:33 am
by ComadrejaKorp
The same problem continues this morning 9:30 GMT

RE: PBEM error

Posted: Wed Feb 17, 2021 8:08 am
by sillyflower
ORIGINAL: Franklondon

I am getting the same message : "Can't find game online" ....... have tried to play and save / upload my turn 5 times now !
I suggest you don't do it any more until it's confirmed on this thread that server is now working. Otherwise you might get a warning from slitherine about reloading.

RE: PBEM error

Posted: Wed Feb 17, 2021 10:27 am
by ComadrejaKorp
I just tried again and it still doesn't work.
I only load the game and try to save it, without executing movements.
I don't think this should be punishable.

RE: PBEM error

Posted: Wed Feb 17, 2021 10:28 am
by ComadrejaKorp
For future announcements that affect several games, it would be advisable to make the announcement in each forum.

It is very annoying not to receive any more communication from ´´Matrix´´ about when servers will work.

A simple statement advising of the delay would be sufficient.

RE: PBEM error

Posted: Wed Feb 17, 2021 2:11 pm
by VPaulus
We are looking into this.
We apologise for all the inconvenience.

RE: PBEM error

Posted: Wed Feb 17, 2021 2:13 pm
by kennonlightfoot
Same error. Still failing at 11:12 AM on 17th.

RE: PBEM error

Posted: Fri Feb 19, 2021 12:04 pm
by VPaulus
The issue should now have been fixed.