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Unable to upload game

Posted: Wed Feb 17, 2021 1:22 am
by MorningDew
I have a PBEM game that seems to have an issue. I did have a problem uploading this game Sunday as I lost internet in the middle of posting my turn (danger of playing from a passenger seat).

Now, I try to download the turn, make my move and save and nothing happens. Likewise, when I download the game, make a change and try to save to PBEM, I get an error "Cannot Find Game Online". And this is a file I just download from the Multiplayer list.

Game is #22686

Anything else I need to upload? Can anything be done to salvage the game file?

Image

RE: Unable to upload game

Posted: Wed Feb 17, 2021 10:33 am
by ComadrejaKorp
I guess you already know, they are updating the server, this is probably the problem.

RE: Unable to upload game

Posted: Wed Feb 17, 2021 10:44 am
by MorningDew
This happened around 10:00 PM US eastern time last night. Was it being updated then? I was able to download, not upload.

Confirmed it is still occurring this AM.

RE: Unable to upload game

Posted: Wed Feb 17, 2021 10:48 am
by ComadrejaKorp
Exactly, that's what happens to all of us, there is a thread on this matter in technical support.

RE: Unable to upload game

Posted: Wed Feb 17, 2021 12:52 pm
by MorningDew
Ah - glad to know it isn't my game. I assumed because I had an upload fail due to internet something I had corrupted something.

RE: Unable to upload game

Posted: Wed Feb 17, 2021 1:02 pm
by ComadrejaKorp
hahaha, I also thought it was my fault because of updating bad Beta (:

RE: Unable to upload game

Posted: Wed Feb 17, 2021 4:22 pm
by AlvaroSousa
That is Matrix.