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PBEM++ IS NOT WORKING CORRECTLY

Posted: Wed Feb 17, 2021 12:10 pm
by AlvaroSousa
Apparently it can't save games at the moment.

I will keep you all appraised on the situation.

RE: PBEM++ IS NOT WORKING CORRECTLY

Posted: Wed Feb 17, 2021 7:12 pm
by MorningDew
Has this been resolved yet?

RE: PBEM++ IS NOT WORKING CORRECTLY

Posted: Wed Feb 17, 2021 7:43 pm
by ncc1701e
Don't think so - I assume Matrix will communicate widely once this is solved.

RE: PBEM++ IS NOT WORKING CORRECTLY

Posted: Wed Feb 17, 2021 10:32 pm
by MorningDew
Just confirmed it is not working

RE: PBEM++ IS NOT WORKING CORRECTLY

Posted: Thu Feb 18, 2021 2:00 pm
by AlvaroSousa
I was told with the transition to the new server some games might be lost.
This is not in my control BTW.

http://www.slitherine.com/forum/viewtop ... 8&t=104168


RE: PBEM++ IS NOT WORKING CORRECTLY

Posted: Thu Feb 18, 2021 2:05 pm
by Kyrian
It is still not working for me as of Thursday 9am Pacific Time

RE: PBEM++ IS NOT WORKING CORRECTLY

Posted: Thu Feb 18, 2021 2:22 pm
by MorningDew
ORIGINAL: AlvaroSousa

I was told with the transition to the new server some games might be lost.
This is not in my control BTW.

http://www.slitherine.com/forum/viewtop ... 8&t=104168


But the issue isn't that the game is lost. It is listed and you can download it and make your move. You just cannot upload it. That fails.

RE: PBEM++ IS NOT WORKING CORRECTLY

Posted: Thu Feb 18, 2021 2:41 pm
by ncc1701e
Did anyone tried to create a new PBEM to see if it works? Maybe all our existing PBEM games are lost...

RE: PBEM++ IS NOT WORKING CORRECTLY

Posted: Thu Feb 18, 2021 3:25 pm
by ncc1701e
Thanks ComadrejaKorp, I have played your newly created PBEM to test and I was able to upload my first turn. Did you receive it?

RE: PBEM++ IS NOT WORKING CORRECTLY

Posted: Thu Feb 18, 2021 3:32 pm
by ComadrejaKorp
It seems to work fine for new games.
We will see if we have lost our current games!
I hope that the Matrix will explain to us soon what is happening, it is not normal that we ourselves should test if it already works.

RE: PBEM++ IS NOT WORKING CORRECTLY

Posted: Thu Feb 18, 2021 3:34 pm
by ncc1701e
Agree - I just sent back the second turn. Did you receive it as well?

RE: PBEM++ IS NOT WORKING CORRECTLY

Posted: Thu Feb 18, 2021 3:38 pm
by ComadrejaKorp
Yes, received and returned, again (:

RE: PBEM++ IS NOT WORKING CORRECTLY

Posted: Thu Feb 18, 2021 3:43 pm
by MorningDew
The fact that the game is there and downloadable makes me question why it would be lost. That makes no sense to me.

RE: PBEM++ IS NOT WORKING CORRECTLY

Posted: Thu Feb 18, 2021 3:46 pm
by ncc1701e
If the game is there and downloadable, this is a first step to restore them correctly... Crossing fingers...

RE: PBEM++ IS NOT WORKING CORRECTLY

Posted: Thu Feb 18, 2021 3:48 pm
by ComadrejaKorp
Perhaps it is ´´matrix´´ who should explain to us if the games can be recovered.
Maybe it should also explain to us if we can already create new games or should we wait.
But unfortunately there is no communication.

RE: PBEM++ IS NOT WORKING CORRECTLY

Posted: Thu Feb 18, 2021 3:49 pm
by ncc1701e

RE: PBEM++ IS NOT WORKING CORRECTLY

Posted: Thu Feb 18, 2021 4:00 pm
by ComadrejaKorp
I can wait to find out if ´´Matrix´´ can save our current games.
The question that I would like to know the answer to:
Can we create new games? or will they be lost?
After 2 days of waiting it would be nice to know something more about what is happening.

RE: PBEM++ IS NOT WORKING CORRECTLY

Posted: Thu Feb 18, 2021 7:16 pm
by sillyflower
I've put in a support request direct to Matrix as they don't seem to be communicating via the forum

RE: PBEM++ IS NOT WORKING CORRECTLY

Posted: Thu Feb 18, 2021 7:50 pm
by AlvaroSousa
They are making a move to PBEM3. That is what I know. There is always growing pains.

I am just glad WarPlan Pacific wasn't released when they did the upgrade.

RE: PBEM++ IS NOT WORKING CORRECTLY

Posted: Thu Feb 18, 2021 9:35 pm
by baloo7777
ORIGINAL: sillyflower

I've put in a support request direct to Matrix as they don't seem to be communicating via the forum

I put one in also. The next day they thanked me for bringing it to their attention, and said they were looking into it. Haven't heard anything more.