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Upgrade preorder
Posted: Sun Mar 07, 2021 1:40 pm
by Polar Iceman
I have preordered WITE 2 and did not see the upgrade to the manual and physical copy. Is there a way the do it or is it to late once ordered?
RE: Upgrade preorder
Posted: Sun Mar 07, 2021 2:18 pm
by zakblood
you would have to contact support for a 100% sure correct answer tbh
https://www.matrixgames.com/forums/tm.a ... =�
but i'd say your too late imo, but also not 100% sure so ask, as you needed to order it at the same time of pre order, but ask support to be sure, the sooner the better also
good luck
RE: Upgrade preorder
Posted: Sun Mar 07, 2021 2:53 pm
by MrsWargamer
I would imagine you will need to do like what you would do at a check out. Cancel the order. Redo the order process from the start.
RE: Upgrade preorder
Posted: Sun Mar 07, 2021 2:54 pm
by loki100
In the WiTE2 forum, Erik posted this in response to a similar question:
ORIGINAL: Erik Rutins
Hi king 171717,
I just spoke with our support team. We don't actually have the tools on the back-end to upgrade an order to physical with our new store yet, so unfortunately while I'd like to help you we can't at present. We do plan to add a physical upgrade in the future, so please keep an eye on that as it will be the best way to address this for you.
Regards,
- Erik