Matrix Games Forums

I crashed to desktop after i picked the scenario. 3840x2160
I tried several other screen resolutions and found that 2560x1440 worked.
Now after picking a scenario it asks for a saved game directory and enters the game.

Yes is did install that the direct x stuff during the install.
I am launching from the desktop icon

Any other tests i can run for you
let me see if i can remember how to run diagnostics

Same here.

got the dxdiag, dont see how yo attach it. Is there an email i should send to.
High end Dell. running 2x monitors. Main monitor is HD normally set for 3840x2160

attached upload. this is at the working resolution.

There may be several ways to change resolution.
I am right clicking on my desktop and selecting the NVIDIA choice and changing it

Do you need a DXDIAG at the higher malfuntioning resolution?

Please try this:

https://www.matrixgames.com/forums/tm.asp?m=4987629

Yes, that worked.

I made your change to the properties. (It helped if i read it carefully and made all the changes )
I changed back to my high res,
and loaded my saved game from low res and it works.

Anything else i can do to help?

No, thank you, very glad to hear that resolved it for you and thanks for letting us know.

The game crashes first turn in both introductory scenarios 55 quid for a game that crashes

The game crashes first turn in both introductory scenarios 55 quid for a game that crashes

Please give this new 4k/DPI Hotfix a try:

https://www.matrixgames.com/forums/tm.asp?m=4991284