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Cant play turn in pbem

Posted: Fri Mar 26, 2021 5:51 am
by ReneTS
It is my turn in multiple pbem games I have going, but I dont have the option to play it. It just shows red and saying it is waiting for the opponent to play their turn. But it is my turn, so how is this fixed?

RE: Cant play turn in pbem

Posted: Fri Mar 26, 2021 5:23 pm
by Hubert Cater
Hi ReneTS,

This is an odd one as typically when it is not your turn you would see it in red with that message. I can take a look at the server to see what might the issue be, could you send me the Challenge IDs for the games in question so I can take a closer look?

Hubert

RE: Cant play turn in pbem

Posted: Fri Mar 26, 2021 9:51 pm
by Malagant
FWIW I'm one of his opponents, turn shows Red for me, challenge 302578

RE: Cant play turn in pbem

Posted: Sat Mar 27, 2021 1:03 pm
by Hubert Cater
Hi Malagant,

I'm just looking at challenge 302578 right now on the server and it shows that the last upload was from ReneTS today, indicating it would now be your turn if all things would be working correctly.

If you cannot play, can you send me a screenshot of the PBEM++ Lobby with your mouse hovering over this challenge so I can see the mouse hover details as well?

Please send to support@furysoftware.com

Thanks,
Hubert

RE: Cant play turn in pbem

Posted: Sat Mar 27, 2021 2:21 pm
by Malagant
Its green for me, things must have resolved themselves so he could complete. Thanks so much!

RE: Cant play turn in pbem

Posted: Sat Mar 27, 2021 5:29 pm
by Hubert Cater
Ok, great [8D]