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No Serial number

Posted: Fri Mar 26, 2021 8:34 am
by Cavalry Corp
sent me the download like - fine
The it asks for the serial number - how do I get that?

Thanks

RE: No Serial number

Posted: Fri Mar 26, 2021 8:40 am
by zakblood
check your spam folder as it comes with the order, or if logged in when bought check your my member area

https://www.matrixgames.com/forums/tm.asp?m=4675348

RE: No Serial number

Posted: Fri Mar 26, 2021 9:10 am
by btd64
ORIGINAL: Cavalry Corp

sent me the download like - fine
The it asks for the serial number - how do I get that?

Thanks


Hey Michael, I couldn't resist either. A needed distraction from AE. How's your mod coming along?....GP

RE: No Serial number

Posted: Fri Mar 26, 2021 9:12 am
by Cavalry Corp
Thanks - almost finished .With some big help from Evoken. I hoped to have it up before WITE 2 ...

RE: No Serial number

Posted: Fri Mar 26, 2021 9:21 am
by btd64
I would've offered my services to you and your mod, but I have to much going on right now. Well I hope you found your serial number. As Zac said, look on your email from Matrix. Usually on the first email after you purchase the game....GP

RE: No Serial number

Posted: Fri Mar 26, 2021 9:23 am
by Cavalry Corp
Thats all ok - learnt so much as as I went along and it evolved quite a lot.

Would you like the files when done for a preview?

Could not find the original mail for the WITE2. I have the CD coming as well

RE: No Serial number

Posted: Fri Mar 26, 2021 9:29 am
by VPaulus
Login in your account and click in "MY PAGE" as the game is registered in your account.

RE: No Serial number

Posted: Fri Mar 26, 2021 9:34 am
by Cavalry Corp
VP,

Its a long time since I tried to go to members area.
Where is My page ? when I log back in there is no tab saying my page.




Image

RE: No Serial number

Posted: Fri Mar 26, 2021 9:38 am
by btd64
Hold on, I'll direct you. Give me a minute to login....GP

RE: No Serial number

Posted: Fri Mar 26, 2021 9:40 am
by Cavalry Corp
ok TKS

RE: No Serial number

Posted: Fri Mar 26, 2021 9:42 am
by btd64
Go to My Page and login. You will find My Page on Matrixgames.com main page. Then just go through the list. For me it was on page 4....GP

RE: No Serial number

Posted: Fri Mar 26, 2021 10:31 am
by VPaulus

RE: No Serial number

Posted: Fri Mar 26, 2021 10:55 am
by Erik Rutins
The guide VPaulus linked is the best way to retrieve a serial number or download link for any game purchased on our store. Let us know if that sorts it out for you.

RE: No Serial number

Posted: Fri Mar 26, 2021 12:17 pm
by Cavalry Corp
Erik, Thanks for the help - much appreciated. The problem Ihad was I think there are different PW between the main page and member page and I think that is causing a conflict somehow with my PC . It seems to be fixed be getting a new PW.
So many thanks - and thanks for the game.