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[Matrix is investigating] Server down?
Posted: Fri May 14, 2021 4:37 pm
by xhoel
I was in the middle of the game and saved in the server. After the saving was completed, instead of going back to the main menu i was stuck at a corner of the map with the game looking all buggy. Please tell me the save went through as i got no notification of an error or issues with uploading.
I also cant sign in right now.

RE: Server down?
Posted: Fri May 14, 2021 4:52 pm
by squatter
I had the same image
RE: Server down?
Posted: Fri May 14, 2021 5:31 pm
by Q-Ball
Same here, there is a known problem with it, Erik said they're on it
RE: Server down?
Posted: Fri May 14, 2021 6:55 pm
by xhoel
I just managed to log in to my game. Nothing was saved. Not even the air phase execution.
Are the servers working properly now? I dont want to go through another 30 minutes worth of moves only for it to mess up again. Are the saves recoverable? Should i save the game now? Or will that overwrite something?

RE: Server down?
Posted: Sat May 15, 2021 2:00 am
by tyronec
I had problems yesterday logging in and then accepting the game with Xhoel. It did work eventually but was taking longer than usual to do anything and then locking up.
Don't know if it is connected but am also playing Field of Glory games on Slitherine and the server there was not working well either.
RE: Server down?
Posted: Sat May 15, 2021 2:36 am
by Hardradi
It worked earlier this morning but now same sort of issue here. This is the screen i got on save and it is still open. I can log back into the game on another instance and see that nothing saved.

RE: Server down?
Posted: Sat May 15, 2021 3:12 am
by Bertram
Problem logging in, and when oploading the turn for my opponent when the server checks their credentials. Seems to be a inlog/account check server problem. Stil not orking as of Saterday morning (European time).
RE: Server down?
Posted: Sat May 15, 2021 7:23 am
by squatter
I think PBEM might be the future for WitE2.
RE: Server down?
Posted: Sat May 15, 2021 8:38 am
by xhoel
Any update on this?
RE: Server down?
Posted: Sat May 15, 2021 9:19 am
by squatter
Realistically are we down until at least Monday when Matrix staff are back at work?
RE: Server down?
Posted: Sat May 15, 2021 9:22 am
by Bertram
Working for me right now...
RE: Server down?
Posted: Sat May 15, 2021 10:16 am
by Q-Ball
I could load the game, but it did not save properly, losing pretty much everything I did. This is still not working correctly, server problems persist
I would recommend not doing server games anymore
RE: Server down?
Posted: Sat May 15, 2021 10:54 am
by Bertram
Did a log in, end the turn and another log in, and it worked.
Now it does not - can't log in.
RE: Server down?
Posted: Sat May 15, 2021 11:00 am
by Q-Ball
ORIGINAL: Bertram
Did a log in, end the turn and another log in, and it worked.
Now it does not - can't log in.
I just did some testing, and finding it works something like half the time....which is not good enough if you're working on a turn, as it will toss out everything you've done
It's not playable right now, I'll check back later today to see if it's working properly
RE: Server down?
Posted: Sat May 15, 2021 12:16 pm
by xhoel
Yes same issue here. Tried earlier and it saved properly. A bit after that it was messing up again and i couldnt log in. Now i just finished a turn and looks like it went through fine. Seems unstable.
RE: Server down?
Posted: Sat May 15, 2021 2:52 pm
by Q-Ball
Just tried again.....it's still in or out, luck of the draw if it works
I wouldn't go more than a few minutes without trying to save
I hope Slitherine can fix this
RE: Server down?
Posted: Sat May 15, 2021 4:17 pm
by dontra85
got an email saying that i seem to be restarting too much. wonder why since the system keeps crashing.
RE: Server down?
Posted: Sat May 15, 2021 11:05 pm
by Laits
Same problem. I lost hours of play...
Someone has an when the problem will be solved?
RE: Server down?
Posted: Sun May 16, 2021 2:50 am
by Seminole
"Website info not found" is the error I just got.
I had lost an entire turn.
Was able to log in later tonight and saved successfully a few times breaking up my turn, but I've had two failures. First one said something about 'server' and 'null', but I didn't catch it in time because it was unexpected.
My hope is that the game is overwhelmingly popular and crushing the server.
Just trying to get in my AF maintenance and HQ moves, but, rest assured, this will be the third time we have done it, and we have become exceedingly efficient at it.

RE: Server down?
Posted: Sun May 16, 2021 7:43 am
by xhoel
My turn went through yesterday and so did that of my opponent. Now i cant log in to the servers again. Quite the headache.