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SERVER NOT FUNCTIONING FOR H2H
Posted: Sun May 16, 2021 7:23 am
by squatter
In the name of saving players several hours of their lives, I think it's worth posting here that the server is not functioning, so if you're in a server game, save yourself the torture of playing your turns as the likelihood is they won't save.
For many of us, the first we learned of this was wasting hours on a turn, then posting in the tech forum.
I think this should be flagged here to warn other players and save them the same pain.
RE: SERVER NOT FUNCTIONING FOR H2H
Posted: Sun May 16, 2021 8:25 am
by geforth
Is there no ingame information whether the servers are working?
that would be a generally advantage for every game that uses pbem so that the player can see, whether the servers are working or not. That could save a lot of time.

RE: SERVER NOT FUNCTIONING FOR H2H
Posted: Sun May 16, 2021 9:44 am
by squatter
Agreed, that would be preferable.
But in this instance it appears it falls to the community to warn each other about the technical collapse.
RE: SERVER NOT FUNCTIONING FOR H2H
Posted: Sun May 16, 2021 9:48 am
by Laits
Good initiative. I lost hours of play yesterday. I'm quite upset.
RE: SERVER NOT FUNCTIONING FOR H2H
Posted: Sun May 16, 2021 10:29 am
by Q-Ball
Server is still only working intermittently, I would avoid playing still until this is addressed
PBEM is looking more attractive all the time.....
RE: SERVER NOT FUNCTIONING FOR H2H
Posted: Sun May 16, 2021 11:57 pm
by Joel Billings
Sorry for the problems. On Friday Erik answered another thread re the server and said Matrix is investigating. Hopefully they'll be some info soon.
RE: SERVER NOT FUNCTIONING FOR H2H
Posted: Mon May 17, 2021 10:26 am
by Erik Rutins
I'm following up on this today to find out what happened.
RE: SERVER NOT FUNCTIONING FOR H2H
Posted: Mon May 17, 2021 11:10 am
by Q-Ball
ORIGINAL: Erik Rutins
I'm following up on this today to find out what happened.
Thank you Erik! Performance seems better today, but not perfect; it just gakked another save on me. It's still unusable. I'm holding all games until I get the all-clear from you guys
RE: SERVER NOT FUNCTIONING FOR H2H
Posted: Mon May 17, 2021 1:01 pm
by squatter
Before I try to play a turn - I take it that the server remains unreliable/unplayable?
RE: SERVER NOT FUNCTIONING FOR H2H
Posted: Mon May 17, 2021 2:28 pm
by Erik Rutins
You can see the announcement on the main forum page, we are still working on resolving these issues and apologize for the disruption. It's not entirely under our control:
https://www.matrixgames.com/forums/default.asp
RE: SERVER NOT FUNCTIONING FOR H2H
Posted: Tue May 18, 2021 6:55 am
by Gam3r
looks like problem is fixed
RE: SERVER NOT FUNCTIONING FOR H2H
Posted: Tue May 18, 2021 7:18 am
by Bertram
For some value of fixed.... the login does not time out anymore. Instead logging in to PBEM++ closes both the game and the launcher. Think there is some work to do yet.
RE: SERVER NOT FUNCTIONING FOR H2H
Posted: Tue May 18, 2021 7:54 am
by weinsoldner
Just mannaged to play and save my H2H turn
RE: SERVER NOT FUNCTIONING FOR H2H
Posted: Tue May 18, 2021 9:35 am
by Bertram
Huh, I am still getting kicked out of game and launcher when my "Login" bar reaches about 80% full.
RE: SERVER NOT FUNCTIONING FOR H2H
Posted: Tue May 18, 2021 9:35 am
by Mehring
ORIGINAL: weinsoldner
Just mannaged to play and save my H2H turn
The problem is intermittent so the ability to log in and/or save a turn doesn't mean it is resolved, unfortunately.
RE: SERVER NOT FUNCTIONING FOR H2H
Posted: Tue May 18, 2021 9:45 am
by weinsoldner
Didn’t say the problem was solved as clearly it isn’t. Just said I was able to play and save a turn.
RE: SERVER NOT FUNCTIONING FOR H2H
Posted: Tue May 18, 2021 11:03 am
by Erik Rutins
The PBEM++ server is currently being moved to try to resolve this issue. Should take about an hour or so, will have more information later today.
RE: SERVER NOT FUNCTIONING FOR H2H
Posted: Tue May 18, 2021 11:51 am
by Q-Ball
It was "mostly" working this morning, I did manage to complete a turn, though there were a couple hiccups. At this point it's playable, so hopefully will get to 100% once they move that server.
I still think it's good practice for everyone to stop and save every 15 minutes to so.....you don't want to 2 hours then lose it all.
RE: SERVER NOT FUNCTIONING FOR H2H
Posted: Tue May 18, 2021 1:16 pm
by Laits
ORIGINAL: Q-Ball
I still think it's good practice for everyone to stop and save every 15 minutes to so.....you don't want to 2 hours then lose it all.
I did that yesterday. Yes we don't lose the entire turn but it's still a pain to go back to the main menu and resume everything.
RE: SERVER NOT FUNCTIONING FOR H2H
Posted: Tue May 18, 2021 3:22 pm
by squatter
Any update on status?
I notice the announcement on the main forum has been taken down. Does that mean the issue is solved? Can I attempt a turn with confidence?