Matrix Games Forums

Checkout would not process a Credit Card payment.

Checkout did accept PayPal.

I have had that happen once. I had to verify with the new CC company that the purchase was legit.

This happened to me last night.
In the end the purchase went through. But twice and didn’t recognise on matrix store. I had only the confirmation emails, so had to register the games manually. I had it happen a few months ago too. It does appear to be on their end. Last time it was.
But I’m still waiting on supports reply about it charging me twice.

If you are having any issues still, please contact support@matrixgames.com with your order info and they will help you resolve those issues.